Tool profile
K9Sky: cost, fit and limits
K9Sky is a web-based kennel management system that covers boarding, daycare, grooming, online reservations and report cards for pet resorts, sold in three editions by license count. No legal company name is stated on the pages read.
What to know first
K9Sky sells Professional, Corporate and Enterprise editions with 3, 10 and 20 or more licenses, each including basic support, with premium support as a monthly extra. A trial is offered. Basic support runs Monday to Friday, 9 to 5 Central, and annual plans require 30 days cancellation notice. The privacy policy gives a one-month deletion period after a client leaves.
K9Sky at a glance
| Maker | K9Sky (no legal name stated), Not stated on the vendor pages |
|---|---|
| Free plan | Free trial only |
| Entry price | $60.83/Monthly |
| API access | No |
| Category | Best AI Pet Boarding and Grooming Software in 2026, rank 7 of 13 |
| Website | k9sky.com |
Who K9Sky is best for
Mid-size kennels with several staff logins
Editions are counted in licenses, so a facility with a known number of front desk and floor users can map to an edition directly.
Facilities that report to owners
Report cards keep owners updated on health and behavior, which appeals to resorts that sell reassurance with every stay and want a consistent way to send updates.
Businesses that dislike installs
K9Sky is web-based with nothing to download or install, so a new computer at the front desk only needs a browser.
K9Sky plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Professional (Pro) Edition | $60.83/Monthly | 3 licenses; basic support included; premium support available at a monthly extra, suited to a small front desk and a manager. |
| Corporate (Corp) Edition | $102.50/Monthly | 10 licenses; basic support included; premium support available at a monthly extra, suited to a facility with a larger floor crew. |
| K9Sky Enterprise Edition | $148.33/Monthly | 20 or more licenses; basic support included; premium support available at a monthly extra, aimed at large resorts and multi-site groups. |
Checked November 2026.
What K9Sky does
- Multi-pet boarding reservations
- A customer can reserve boarding for several pets in one booking, which reduces duplicate entry for multi-dog households and keeps their stays aligned on the calendar.
- Daycare with retail
- Daycare services and retail sales attach to checkout, so a day pass and a bag of food land on the same invoice and the same client record at pickup.
- Grooming calendar
- The grooming calendar is described as helping prevent overbooking, which matters when one groomer's time cannot be stretched and a double booking means an apology.
- Online reservations
- Pet owners book boarding online without calling the kennel, which moves routine requests off the phone during peak weeks and lets staff focus on animals.
- Report cards
- Report cards about health and behavior go to owners, giving staff a structured way to send updates during longer stays, which is a visible service touch for owners who worry.
How K9Sky handles your data
The privacy policy says data is kept while a user has an account and that a client's data is deleted within a month after they quit. It mentions that data may sit on company servers or third-party servers and does not name a hosting region. No certification is claimed on the pages read, and the pack found no statement on whether customer data trains models. Annual plans require 30 days cancellation notice, so cancellation timing affects when the deletion clock starts.
Where K9Sky falls short in practice
- Support hours. Basic support is available Monday to Friday, 9 to 5 Central time. Weekend or evening help needs the paid premium support, which matters for kennels that peak on holidays.
- Notice period on annual plans. Annual plans require 30 days cancellation notice. A missed deadline can renew the plan, so note the date in a calendar the day you subscribe.
- Prices lack a billing label. The pricing page lists amounts without labeling the billing basis for every figure, so confirm whether quoted prices are monthly, annual or introductory before signing.
Alternatives to K9Sky
K9Sky: common questions
How are K9Sky editions priced?
K9Sky sells by license count: Professional includes 3 licenses, Corporate 10 and Enterprise 20 or more. Basic support is included, and premium support is a monthly extra. The pricing page also mentions that a setup fee is included with introductory pricing.
What are K9Sky support hours?
Basic support runs Monday to Friday, 9 to 5 Central time. Premium support is a paid extra on every edition. A kennel that needs weekend or holiday coverage should confirm what premium support includes and whether it covers those hours.
What happens to data when a K9Sky client leaves?
The privacy policy says data is kept while the user has an account and deleted within a month after a client quits. Ask whether you can export records before that happens, and in which format, because the policy does not describe an export tool.
Do K9Sky annual plans auto-renew?
The pages read say annual plans require 30 days cancellation notice. They do not spell out renewal mechanics in the text we read, so ask for the contract terms and set a reminder before the notice date. Do this before the first annual payment is taken.
Does K9Sky need to be installed?
No. K9Sky is described as web-based, with nothing to download or install, so staff open it in a browser. Offline use is not described, so a kennel with unreliable internet should ask what happens when the connection drops. Test a slow connection at the front desk before committing to it.