Tool profile
ProPet: cost, fit and limits
ProPet is boarding and daycare software made by ProPet Software Inc. that manages check-in and check-out, bookings, pre-paid packages, reminder emails and daily care reports for kennels and pet resorts, with a free trial offered.
What to know first
ProPet focuses on the boarding kennel's daily routine: a dashboard for check-in and check-out, admin-only private notes, a pending status for wait lists and deposits, and daily feeding, medication and vaccination reports. The site offers Try It Free with no credit card, but shows no plan or amount on the pages read. Hosting is described as the cloud with no provider named.
ProPet at a glance
| Maker | ProPet Software Inc., Not stated on the vendor pages |
|---|---|
| Free plan | Free trial only |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Pet Boarding and Grooming Software in 2026, rank 8 of 13 |
| Website | propetware.com |
Who ProPet is best for
Kennels that manage wait lists
Pending booking status holds spots while deposits arrive or a waiting list clears, a common pattern in peak holiday weeks.
Daycares that sell packages
Pre-paid packages and recurring daycare schedules fit facilities where owners buy ten visits at a time and return on the same weekdays.
Facilities with strict care routines
Daily feeding, medication and vaccination reports can be produced on site, giving staff a printed task list each morning for the care team.
ProPet plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Custom quote | Quote only | Pricing page linked; no plan or amount appeared on the page read. A free trial needs no credit card. |
Checked November 2026.
What ProPet does
- Check-in and check-out dashboard
- A dashboard shows who is arriving and leaving, with a workflow for each step, which keeps morning drop-offs from turning into paperwork at the counter.
- Admin-only notes
- Private notes are visible to administrators only, so staff can record behavior concerns, payment history or medical details that customers never see on their account.
- Pending booking status
- Reservations can sit in a pending state for waiting lists and deposits, so rooms are neither double-sold nor left empty without a decision by the manager.
- Reminder and thank-you emails
- Automated emails go out before and after a stay, covering routine communication such as confirmations and thanks without staff typing each message by hand. These save staff from composing routine messages.
- Daily care reports
- Feeding, medication and vaccination reports are produced on site, turning reservation data and care instructions into a working checklist for the care team each morning.
How ProPet handles your data
The security page says data is stored online in the cloud and names neither a hosting provider nor a region. No certification is claimed on the pages read. The pack found no statement on retention after cancellation or on whether customer data trains models, so the vendor's policy was not checked for those points. Because the product stores medication notes, vaccine records and owner contact details, ask in writing where servers sit and how an export works.
Where ProPet falls short in practice
- No plan or amount on the page read. Cost has to be requested, since the pricing page is linked without figures on the page read. The free trial helps testing but does not replace a written quote.
- Hosting provider unnamed. The security page speaks in general terms about cloud storage. A buyer with data residency needs has no region to check against and must ask directly.
- Boarding focus. The workflows described center on boarding and daycare. Grooming or training businesses will not find matching features on the pages read, so check fit first.
Alternatives to ProPet
ProPet: common questions
Does ProPet have a free trial?
Yes, the site offers Try It Free and says no credit card is required. The pages read do not state the trial length or whether data entered during the trial carries over, so ask before you load real reservations. Use the trial for one full holiday week.
Does ProPet publish pricing?
Not on the pages read. A pricing page is linked, but no plan or amount appeared. Request a quote that states the monthly fee, any setup fee, payment processing rates and whether additional users are charged. Ask for the quote in writing, with every fee itemized.
What daily reports does ProPet produce?
The vendor describes daily feeding, medication and vaccination reports that can be produced on site. These turn reservations and care instructions into a working list for staff. Ask to see a sample for a full day with mixed diets and medications.
How does ProPet handle deposits and wait lists?
A pending booking status holds a reservation for waiting lists and deposits. Pre-paid packages and recurring daycare schedules are also listed. The pages read do not describe automatic release of unpaid pending bookings, so ask how long a hold lasts.
Where does ProPet store data?
The security page says data is stored online in the cloud, with no provider or region named. For records that include medication notes and owner details, ask for hosting location, backup practice and export format in writing. Ask also which backup schedule applies to stored records.