Tool profile
Maki People: cost, fit and limits
Maki People is an AI hiring platform made by MakiPeople SAS that screens skills, runs voice interviews, assesses role-calibrated skills and produces hire recommendations for recruiters, and ships hire recommendation cards, with connections to applicant tracking and HR systems.
What to know first
Maki People organizes its product as a chain of named agents: Shiro screens skills, Mochi interviews by voice, Ken assesses against a role, Tomo assists live interviews and Kumi is named as a fourth credit product. Pricing is credit-based and tied to candidate interactions, quoted per customer, and the pages show no figures. Recruiters receive hire recommendation cards with a scorecard, risk flags and a confidence level, plus an Ask Maki feature for evidence-backed follow-up questions.
Maki People at a glance
| Maker | MakiPeople SAS, France |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Pre-Employment Assessment Software in 2026, rank 4 of 13 |
| Website | makipeople.com |
Who Maki People is best for
Teams screening in many languages
Mochi, the voice interviewer, runs screening calls around the clock in 45-plus languages, which removes scheduling from first-round conversations for multilingual applicant pools.
Recruiters running live video interviews
Tomo joins Zoom, Microsoft Teams or Google Meet calls and writes structured notes, so interviewers can focus on the candidate instead of typing.
Enterprises on a named HR stack
The pages name Greenhouse, iCIMS, SAP SuccessFactors, Eightfold, Cornerstone and Workday, which makes it easy to check compatibility before a demo.
Maki People plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Credit-based usage | Custom quote | Billed per candidate interaction across Shiro, Ken, Mochi on web and phone, and Kumi; the pages give one line per product and no per-credit rate. |
| Shiro skills screener | Not published | Covers more than 300 skills in a first screening step; its price is one component of the credit model and no figure is shown. |
| Ken role-calibrated assessment | Not published | Assesses more than 400 skills calibrated to the role, priced through the same credit model with no published rate. |
Checked November 2026.
What Maki People does
- Mochi voice interviewer
- A voice agent that interviews candidates by web or phone for screening, available at any hour in more than 45 languages, with results feeding the recommendation card.
- Ken role-calibrated assessment
- The assessment covers more than 400 skills and is calibrated to the role the employer defines, instead of a fixed battery that every candidate takes in the same order.
- Hire recommendation cards
- Each card holds a scorecard, risk flags and a confidence level, so a recruiter sees how certain the system is before a human decision. The vendor does not publish how those confidence levels are calculated.
- Tomo interview co-pilot
- Tomo attends interviews on Zoom, Microsoft Teams and Google Meet and creates structured notes. It works alongside the interviewer, and the pages name the three supported meeting platforms.
- Ask Maki
- A feature that suggests evidence-backed questions about a candidate, drawing on earlier answers and assessment data so the interviewer can probe specific gaps. Recruiters would verify those suggestions before using them in a live conversation.
How Maki People handles your data
MakiPeople SAS is named as controller in the privacy policy. The security page states ISO 27001 certification, with the certificate on the Trust Center, and claims GDPR and CCPA compliance, alignment with the EU AI Act and WCAG 2.1 AA, and a New York City Local Law 144 bias audit by Holistic AI dated March 2026. Account information is kept up to 2 years from last login. No retention period is stated for assessment or proctoring data, no hosting region is named, and whether customer data trains models is not stated on the pages we read.
Where Maki People falls short in practice
- Credits hide the real cost. Billing per candidate interaction means annual spend depends on how many calls and assessments each applicant triggers. Without a published rate, finance teams cannot model cost until a quote arrives.
- Retention gap for sensitive data. Only account information has a stated period. A buyer who records voice interviews or proctors assessments does not learn how long that material stays, which matters for candidate deletion requests.
- Region is not named. The pages describe GDPR-compliant data centers but do not say where they are, so a team with strict residency rules must ask before running a pilot.
Works with
Alternatives to Maki People
Maki People: common questions
How is Maki People priced?
Maki People uses a credit-based model tied to candidate interactions and quotes it per customer. The pages we read name the products (Shiro, Ken, Mochi on web and phone, and Kumi) but show no per-credit rate or plan tiers. Expect to describe your annual applicant volume to sales before seeing a number.
Which languages does the Maki voice interviewer support?
The vendor says Mochi, its voice interviewer, runs screening 24 hours a day in more than 45 languages. The pages do not list the languages, nor how accuracy differs between them. Ask for a sample call in each language you actually hire in before you rely on it.
Has Maki People had a bias audit?
The security page cites a New York City Local Law 144 bias audit carried out by Holistic AI in March 2026. We have not read the audit itself. Ask Maki for the report, check which roles and groups it covers, and confirm whether it applies to the features you plan to buy.
Which applicant tracking systems does Maki People connect to?
The site names Greenhouse, iCIMS, SAP SuccessFactors, Eightfold, Cornerstone and Workday. The pages do not say which plan or credit tier includes each connection, nor whether data flows both ways. Confirm direction of sync and field mapping during a trial against your own ATS.
How long does Maki People keep candidate data?
The privacy policy states that account information is kept for up to 2 years from last login. No period is given for assessment or proctoring data, and the hosting region is not named. Candidates have rights to deletion in many places, so ask Maki for written retention terms.