Tool profile
Moxo: cost, fit and limits
Moxo is an AI workflow automation platform made by Moxo, Inc. in which people and AI agents carry out business processes together, with integrations to common business apps, for operations teams that coordinate approvals and handoffs.
What to know first
Moxo publishes no plans or prices. The pricing page offers a free trial request and a demo booking, and pricing is quoted per organization. The homepage describes building or bringing AI agents that prepare and carry out work inside processes. Integrations named in structured data include Slack, Teams, Salesforce and HubSpot, and the privacy policy states EU-U.S. Data Privacy Framework certification. Trial terms were not stated.
Moxo at a glance
| Maker | Moxo, Inc., United States |
|---|---|
| Free plan | Free trial only |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Business Process Management Software in 2026, rank 8 of 13 |
| Website | moxo.com |
Who Moxo is best for
Teams with agent-assisted back-office work
The homepage describes agents that prepare and carry out work inside processes, which fits steps like gathering documents or drafting responses before a person approves.
Companies standardizing on common business apps
Structured data names Slack, Teams, Salesforce, HubSpot, DocuSign, Stripe, QuickBooks and Zapier, so a stack built on those has named connection points.
Buyers who want to see a demo first
Moxo offers a demo booking and a trial by request, which suits buyers who prefer a guided walk-through to a self-serve free tier.
Moxo plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Free trial (by request) | Not published | A request-free-trial link on the pricing page; length, cost, conditions and any limits on AI agents are not stated. |
| Quoted plan | Custom quote | Priced per organization with no tiers listed; a demo can be booked from the pricing page. |
| Book a demo | Not stated | A bookable demonstration listed on the pricing page beside the trial request; its length and terms are not described. |
Checked November 2026.
What Moxo does
- People and agents in one workflow
- Workflows are run by people and AI agents together. The homepage does not describe how work is handed between them or where a person must approve.
- Build or bring agents
- The homepage says teams can build or bring AI agents. It does not list supported model providers, any limit on agent runs or how an agent's output is reviewed.
- Named business integrations
- Slack, Microsoft Teams, Salesforce and HubSpot appear in structured data, with DocuSign, Stripe, QuickBooks and Zapier also listed, covering chat, CRM, signature, payments and accounting.
- Zapier connection
- Zapier is listed among the integrations, which would give teams a route to apps Moxo does not name, though the pages do not describe how deep that connection goes.
- Privacy framework
- The privacy policy states EU-U.S. Data Privacy Framework self-certification, which matters for European customers who send personal data to a company based in the United States.
How Moxo handles your data
The privacy policy says customer-associated information is retained while the customer relationship is in place, and other information is deleted when the purpose ends. It lists use to improve products but does not mention AI model training, so the training position for customer content is not stated. The policy says personal information may be transferred to the United States and names no hosting region. It states self-certification under the EU-U.S. Data Privacy Framework. SOC 2 and ISO 27001 were not stated on the pages read.
Where Moxo falls short in practice
- No published pricing. The pricing page lists a trial request and a demo only, so cost and plan limits cannot be compared with Pipefy or Appian until a sales conversation has taken place.
- Trial terms unknown. Length, cost and conditions of the trial are not stated, and a buyer cannot tell whether the trial covers AI agents, how many users it allows or whether it can be extended.
- Hosting is unnamed. The policy says data may move to the United States and names no region, so European buyers need the hosting location and the list of sub-processors in writing before any pilot starts.
Works with
Alternatives to Moxo
Moxo: common questions
Does Moxo publish its pricing?
No. The pricing page offers a request for a free trial and a demo booking, and pricing is quoted per organization with no tiers listed. Ask for a written quote that separates platform fees, agent usage and any extra integrations.
Which integrations does Moxo name?
Structured data on the homepage names Slack, Microsoft Teams, Salesforce and HubSpot, and the site also lists DocuSign, Stripe, QuickBooks and Zapier. The pages do not describe depth or direction of sync, so test each one that your process depends on.
Can Moxo run AI agents inside a workflow?
The homepage describes building or bringing AI agents that prepare and carry out work inside business processes, run together with people. Supported models, approval gates and usage limits were not described, so ask for a demonstration with your own process.
Does Moxo train AI on customer data?
The privacy policy lists use of information to improve products but does not mention AI model training, so no training position is stated. Ask the vendor for a written statement covering prompts, uploaded documents and generated outputs before you process any personal data in a trial.
Is Moxo certified under the EU-U.S. Data Privacy Framework?
The privacy policy states self-certification under the EU-U.S. Data Privacy Framework. It does not state SOC 2 or ISO 27001 certification and names no hosting region, so request the security documentation, the data processing terms and the sub-processor list before a pilot.