Tool profile
OptimoRoute: cost, fit and limits
OptimoRoute is a route planning and scheduling service made by OptimoRoute Inc. that builds daily and weekly plans for delivery and field crews from orders, time windows and driver availability. It is sold per driver with a mobile app and a web service API, and the company is headquartered in Palo Alto.
What to know first
OptimoRoute is a straightforward per-driver planner with a long trial. Lite costs $35.10 and Pro $44.10 per driver per month billed annually, and a 30-day trial lets a dispatcher test on real orders. The pricing page never uses the word AI, so judge it as an automated planner. Order caps matter: Lite plans up to 700 orders at once, Pro up to 1,000.
OptimoRoute at a glance
| Maker | OptimoRoute Inc., United States |
|---|---|
| Free plan | Free trial only |
| Entry price | $35.10 per driver per month billed annually (Lite) |
| API access | Yes |
| Category | Best AI Route Planning Software in 2026, rank 3 of 10 |
| Website | optimoroute.com |
Who OptimoRoute is best for
Dispatchers who plan the next day in one sitting
Lite lets you plan as often as you like with up to 700 orders at once, which suits a morning batch run where changes are minor.
Service companies that need proof and feedback
Pro adds proof of delivery, real-time order tracking and customer feedback, features a service crew needs to close jobs with evidence.
Operations with trucks or hazmat loads
The features menu lists truck and hazmat routing and commercial truck navigation, although the page does not say which plan carries them, so ask first.
Companies with large order volumes
The custom tier targets thousands of orders and adds pickup and delivery, multi-day long-haul routes, commercial routing and dynamic mid-route depots, all quoted individually.
OptimoRoute plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Lite | $35.10 per driver per month billed annually | Mobile app, route history, Excel export, live tracking, live ETAs, web service API and plans up to 700 orders at once. |
| Pro | $44.10 per driver per month billed annually | Lite plus analytics, weekly planning on request, real-time order tracking, proof of delivery and customer feedback, up to 1,000 orders. |
| Custom | Contact sales | Pro plus pickup and delivery, multi-day long-haul, commercial routing, dynamic mid-route depots, technical consulting and expert support. |
Checked November 2026.
What OptimoRoute does
- Automated planning
- The engine assigns orders to drivers and sequences them given time windows and capacity. The pricing page uses the term Automated Planning and does not claim AI or machine learning.
- Live ETA and breadcrumbs
- Lite includes live tracking with ETAs and breadcrumb trails, so a dispatcher can compare where a driver actually went against the plan and spot detours.
- Weekly planning
- Pro offers weekly planning, activated by contacting the vendor, which helps service businesses that schedule recurring visits across several days of the week. The Custom tier lists it without that activation note.
- Garmin and Excel output
- Routes can be exported to Excel and sent to Garmin devices, a niche point that matters for drivers who prefer a dedicated navigation unit over a phone.
- Web service API
- Every plan includes a Web Service API to integrate OptimoRoute with other systems, and a separate integration API is linked in the footer for developers.
How OptimoRoute handles your data
The privacy policy names OptimoRoute Inc. at an address in Palo Alto, California, and says personal data is stored primarily within the United States, with possible transfers under Standard Contractual Clauses. Hosted data is deleted on request, and customer data is deleted within a reasonable time after you stop using the service. FastSpring handles online purchases. The policy lists no certifications and does not address AI training, so the vendor's policy was not checked for this. Security testing is described only as regular testing for vulnerabilities.
Where OptimoRoute falls short in practice
- Order cap per plan. Lite plans up to 700 orders at once and Pro up to 1,000. A large distribution center with several thousand daily stops must buy a custom plan and cannot test it self-serve.
- Pricing page inconsistency. The plan card shows $44.10 per driver for Pro, while an FAQ example uses $49 per driver. Get the exact figure in a written quote and confirm whether monthly billing is higher.
- Few named integrations. The page names a web service API and exports but no third-party platform integrations, so connecting a shop system needs developer time or an intermediary.
Works with
Alternatives to OptimoRoute
OptimoRoute: common questions
How long is the OptimoRoute free trial?
The pricing page offers a 30-day free trial, which is longer than most competitors. Use it to load a full week of orders with their time windows and compare drive time against your current manual plan, including how many edits you made.
Is there a limit on how many orders OptimoRoute can plan?
The plan cards limit Lite to 700 orders and Pro to 1,000 at once, while the FAQ says daily and monthly order volume is not limited. Custom plans list thousands of orders. Ask whether the cap applies per planning run or per day.
Does OptimoRoute use AI?
The pricing page does not mention AI; it describes Automated Planning. Treat it as a constraint-based optimizer and ask the vendor what machine learning, if any, sits behind ETAs or service-time estimates. Live ETAs and breadcrumbs are included on every plan.
Where does OptimoRoute store my data?
The privacy policy says personal data is stored primarily within the United States and may move elsewhere under Standard Contractual Clauses. Hosted data is deleted on request. European customers should ask for a processing agreement and a list of service providers.
Which plan has proof of delivery?
Proof of delivery is listed on Pro at $44.10 per driver per month billed annually, with real-time order tracking, analytics and customer feedback. Lite offers live tracking, ETAs and route history only; count the extra admin hours it adds before you decide.