Tool profile
Relatient (Dash by Relatient): cost, fit and limits
Relatient, which sells the Dash platform, is a patient access and scheduling software company whose products include Dash Voice AI, self-scheduling, financial clearance and digital registration, connected to EHRs such as Epic, athenahealth and Oracle Health.
What to know first
Relatient sells Dash as an intelligent patient scheduling platform with Dash Voice AI, an AI-enabled virtual agent and AI-enabled chat. The homepage lists eight EHRs it works with, from athenahealth to Veradigm, and Scheduling APIs among its offerings, which few competitors here mention. The only call to action is Request a Demo, so no price is public. Corporate headquarters are stated as 3525 Piedmont Rd NE in Atlanta, Georgia.
Relatient (Dash by Relatient) at a glance
| Maker | Not stated on the vendor pages, United States |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | Yes |
| Category | Best AI Patient Engagement Software in 2026, rank 4 of 12 |
| Website | relatient.com |
Who Relatient (Dash by Relatient) is best for
Groups centralizing scheduling
Centralized Scheduling, Self-Scheduling and Intelligent Scheduling appear as separate offerings, which suits multi-site groups that route patients between locations from one team or one portal.
Developers extending scheduling
Scheduling APIs are listed on the homepage, so an IT team that wants to feed bookings into its own portal or app has a documented entry point to ask about.
Practices on mid-market EHRs
The named list covers athenahealth, ModMed, Oracle Health, Greenway Health, eClinicalWorks, NextGen, Epic and Veradigm, which reaches beyond the biggest two EHR vendors.
Relatient (Dash by Relatient) plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Dash by Relatient | Not published | Intelligent patient scheduling platform; Request a Demo is the only path on the homepage and no tiers or prices appear in the text. |
| Dash Voice AI | Not published | Described as agentic AI for healthcare access, with an AI-enabled virtual agent and chat; the pages do not show whether it is priced separately. |
| Financial clearance and registration | Not published | Digital registration and financial clearance are listed as offerings; the homepage shows no fee, minimum or contract term for them. |
Checked November 2026.
What Relatient (Dash by Relatient) does
- Dash Voice AI
- The vendor calls it the leading agentic AI for healthcare access, an award-based claim rather than a measurement. It answers calls for scheduling and routes callers inside the Dash platform, so a practice can add voice without leaving the scheduling tools it already uses.
- AI-enabled virtual agent and chat
- A virtual agent and chat assistant handle patient questions and scheduling on the web, giving patients a self-service route that does not depend on the phone queue.
- Three scheduling modes
- Intelligent, centralized and self-scheduling are listed separately, so a group can offer patients direct booking while a central team handles complex referrals and multi-location bookings by hand.
- Financial clearance and digital registration
- Registration and financial clearance steps are handled before arrival, which reduces check-in work, surfaces coverage problems before the visit and lets front-desk staff spend arrival time on patients rather than forms.
- Scheduling APIs
- Scheduling APIs are listed as an offering. The homepage gives no documentation link or rate limit, so ask for the reference before planning a custom build.
How Relatient (Dash by Relatient) handles your data
Relatient's homepage shows a SOC2 Examined badge that links to a Security and Compliance page, and a HITRUST badge alongside a 2026 recertification press release, but the body text states neither. HIPAA is not stated in the body text; the footer links a HIPAA page. Whether patient data trains AI models, how long data is retained and where it is hosted are not stated on the pages we opened. Ask for the SOC 2 report, the HITRUST letter and a business associate agreement.
Where Relatient (Dash by Relatient) falls short in practice
- Quote-only purchase. Request a Demo is the only path, so a price, contract length and per-message cost stay unknown until a sales process finishes. That makes side-by-side budgeting against Weave or Doctena difficult.
- Unsourced result figures. Figures such as 97% fewer cancellations and 60% of calls deflected are cited by the vendor without a method or customer sample. Treat them as targets to test in a pilot.
- Awards are not audits. The Dash Voice AI award and the leading agentic AI wording are marketing claims. Certification evidence sits in badges that link to pages, so a security review should request the reports directly.
Works with
Alternatives to Relatient (Dash by Relatient)
Relatient (Dash by Relatient): common questions
What is Dash by Relatient?
Dash is Relatient's intelligent patient scheduling platform. It includes Dash Voice AI, an AI-enabled virtual agent and chat, centralized and self-scheduling, financial clearance, digital registration and omnichannel communications. The homepage lists no tiers or prices, and the only way to buy is through a demo request.
Which EHRs does Relatient list?
The homepage names athenahealth, ModMed, Oracle Health, Greenway Health, eClinicalWorks, NextGen, Epic and Veradigm. It does not describe integration depth, so ask whether bookings write into the EHR schedule in real time and whether fees apply for each connection or only once.
Does Relatient offer an API?
Yes in name: Scheduling APIs are listed among its offerings on the homepage. The pages we read give no documentation, authentication method or limits, so request the API reference, the authentication method and a sandbox before relying on it for a custom portal or app.
Where is Relatient headquartered?
The homepage states corporate headquarters at 3525 Piedmont Rd NE, Building 5, Suite 415, Atlanta, GA 30305. The pages show no legal entity name beyond the copyright line reading Relatient, so check the contracting entity in the order form and confirm where patient data is stored.
Does Relatient have SOC 2 and HITRUST?
The homepage shows a SOC2 Examined badge and a HITRUST badge, with a 2026 recertification press release, but no body text states either. Ask for the report date and scope. Relatient shows no training or retention statement on these pages, so ask for one.