Tool profile
Runn: cost, fit and limits
Runn is a resource and capacity planning tool made by Runn Fast Limited that shows who is free, who is overbooked and what projects will cost, with forecasts by project, team and role. Its AI is a beta feature called SmartMatch. It is sold per resource seat to agencies, consultancies and delivery teams.
What to know first
Runn is priced like a planning spreadsheet that grew up: a per-seat monthly fee, a 20-seat minimum and a self-serve trial on the middle tier. The Lite plan covers scheduling and utilization charts, Standard adds timesheets, integrations and API access, and Advanced adds SSO and unlimited custom reporting. It plans the people who bill time on projects, so reorganization modeling and salary budgeting are outside its scope. AI is marked beta.
Runn at a glance
| Maker | Runn Fast Limited, New Zealand |
|---|---|
| Free plan | Free trial only |
| Entry price | $7 per resource seat per month for Lite |
| API access | Yes |
| Category | Best AI Workforce Planning Software in 2026, rank 1 of 10 |
| Website | runn.io |
Who Runn is best for
Professional services firms
Project financials, tentative projects and utilization charts sit together, so a partner can see whether a pitch can be staffed before it is won.
Agencies planning around skills
Skills and tags are available even on Lite, and SmartMatch AI in beta aims to match people to work, though the page does not explain how.
Teams that want to trial without a salesperson
The Standard trial runs 30 days with no credit card, so an operations lead can load real projects before anyone signs a contract.
Runn plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Lite | $7 per resource seat per month | Scheduling, tentative projects, capacity and utilization charts, skills and tags and project financials, about $350 a month for 50 resources. |
| Standard | $11 per resource seat per month | Lite plus timesheets, five custom fields, out-of-the-box integrations, API access and a 30-day audit log. About $550 a month for 50 resources, with a 30-day trial. |
| Advanced | Custom, through sales | Unlimited custom fields and reports, workstreams, custom insights dashboards, SAML SSO, plus optional implementation and support. Harvest and Clockify integrations are on request. |
Checked November 2026.
What Runn does
- Capacity and utilization views
- Charts show each person's booked and free time by week, and the same data rolls up to teams and roles. Leaders can see the effect of a new project before assigning anyone.
- Tentative projects
- Unconfirmed deals can be planned as tentative bookings, which lets sales and delivery see competing demand on the same people. When a deal closes, the booking converts instead of being re-entered.
- Project financials
- Costs, billing projections and planned revenue come from the same allocations as capacity, so a change to a person's time updates the margin. Standard adds timesheets to compare planned and actual hours.
- SmartMatch AI (Beta)
- The feature comparison lists SmartMatch AI as beta without a description or tier. A 24/7 AI agent is also listed under support. Test both in the trial before counting them in the decision.
- Integrations and API
- Standard and Advanced include out-of-the-box integrations and API access, a CSV bulk importer is listed across plans and an integrations marketplace is linked. Harvest and Clockify sync are on Advanced by request.
How Runn handles your data
Runn's security page states the company is SOC 2 Type II certified and supports GDPR and CCPA/CPRA compliance, with data hosted on Salesforce Heroku in the US or EU. Data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, and point-in-time backups are kept for seven days. Customers can delete account data themselves, and Runn says it will not retain it for longer than 21 days afterward. Card details are handled by Chargebee. The privacy statement names Runn Fast Limited, registered in Wellington, and does not address AI use of customer data.
Where Runn falls short in practice
- Minimum of 20 seats. The pricing page sets a 20-resource minimum, so a ten-person studio pays for seats it does not use. Volume discounts only begin above 100 resources.
- Planning stops at project staff. Runn schedules people against projects and does not model attrition, org structure or pay budgets. HR teams planning next year's company-wide headcount will need another tool.
- AI is beta and thin. SmartMatch AI is labeled beta, and the pages give no description, accuracy information or tier. Treat it as an experiment during evaluation, and do not let it decide the purchase.
Works with
Alternatives to Runn
Runn: common questions
How much does Runn cost for 50 people?
The pricing page shows about $350 a month for 50 resources on Lite at $7 per seat, and about $550 a month on Standard at $11 per seat, as of November 2026. Annual billing is cheaper than monthly, and there is a minimum of 20 resource seats.
Does Runn have a free trial?
Yes, the Standard plan has a 30-day free trial with no credit card required. Trials for Lite and Advanced require contacting sales or success. Non-profits can ask about discounts through in-app chat, and partly used subscriptions are not refunded when you cancel.
Where does Runn host customer data?
The security page says data is hosted on Salesforce Heroku in the US or EU, with TLS 1.2 or higher in transit and AES-256 at rest. Backups are point-in-time and kept for seven days. It does not say how a customer picks the region.
What AI features does Runn have?
The pricing comparison lists SmartMatch AI in beta and a 24/7 AI agent for support. Neither is described in detail, and the pages do not state which plans include them or whether customer data trains any model. Ask for these answers in writing.
Can Runn integrate with time tracking tools?
Standard and Advanced include out-of-the-box integrations and API access. Harvest and Clockify integrations are listed on Advanced only, on request, and a CSV importer is available on all plans. A marketplace of integrations is linked from the pricing page, though its contents were not readable.