Tool profile
SevenRooms: cost, fit and limits
SevenRooms is a restaurant reservation and guest management platform made by SEVENROOMS LLC, a DoorDash Inc. company, that combines booking, waitlist, CRM and marketing with AI Table Management and a Voice AI add-on. Pricing is by quote only.
What to know first
SevenRooms is sold on quotes, not prices: Starter, Growth and Premium each show a get a quote button. Starter bundles CRM, branded reservations, a waitlist, table management, reputation management and basic marketing automation. Voice AI, email marketing, event management and WhatsApp plus text marketing are separate add-ons. The privacy policy says data is accessed and processed in the United States, and the page names the DoorDash and Deliveroo marketplace as a booking source.
SevenRooms at a glance
| Maker | SEVENROOMS LLC, a DoorDash Inc. company, United States |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Restaurant Reservation Software in 2026, rank 2 of 11 |
| Website | sevenrooms.com |
Who SevenRooms is best for
Restaurant groups with several venues
Branded reservations, CRM and reputation tools sit in one system, and sales-led pricing suits groups that negotiate one contract for several rooms.
Venues that miss calls during service
The Voice AI add-on is described as answering guest calls and booking reservations, which targets the phone that nobody can pick up during the rush.
Rooms that care about turn times
AI Table Management is described as handling smart seating, pacing controls and cover forecasting, so a busy room can try to fit more bookings into a night.
SevenRooms plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Starter | Get a quote | CRM and guest profiles, branded reservations and waitlist, marketplace access without cover fees, table management, reputation management and basic marketing automations. |
| Growth | Get a quote | Contents of this tier are not published on the pages we read. Ask the vendor which features sit above Starter, since the page lists none for this tier. |
| Premium | Get a quote | Contents of this tier are not published on the pages we read. Ask the vendor which features sit above Growth, since the page lists none for this tier. |
Checked November 2026.
What SevenRooms does
- Voice AI
- An AI agent that answers guest calls and books reservations. It is sold as an add-on to the plan, and the pages we read give no call volume limits or language list.
- AI Table Management
- Seats guests with smart seating, sets pacing controls and forecasts covers in real time, which is aimed at fitting more turns into a service without overbooking.
- Guest CRM
- Guest profiles record visit history and preferences so staff can recognize repeat business. Marketing automations on the entry plan use that data for basic campaigns.
- Marketplace access
- Starter includes access to the DoorDash and Deliveroo reservation marketplace with no cover fees, a way to receive bookings from outside the restaurant's own channels.
- Reputation management
- Reputation tools sit inside the plan alongside table management, so review monitoring is not a separate purchase on the page we read. The pricing page lists it with table management, though no review sites or reply features are named.
How SevenRooms handles your data
The privacy policy states that SevenRooms data is accessed and processed in the U.S. and that SEVENROOMS LLC is a DoorDash Inc. company. The pages we read do not state a retention period, a certification list or whether guest data or call recordings train AI models. European venues that rely on Voice AI should ask how call audio is stored, which model provider handles it and how long it is kept.
Where SevenRooms falls short in practice
- No visible pricing. All three plans say get a quote, and the add-ons are priced separately, so a buyer cannot estimate Voice AI cost from the pages and must go through sales.
- U.S. data processing. Processing is stated as taking place in the United States, which matters to EU venues that must justify international transfers of guest data. A venue that falls under GDPR should ask about transfer safeguards and the exact data categories involved.
- Add-on structure. Voice AI, email marketing, events and WhatsApp plus text marketing are extra. A venue that wants all four may pay well above the plan quote.
Works with
Alternatives to SevenRooms
SevenRooms: common questions
Is SevenRooms Voice AI included in the plan?
No. The pricing page lists Voice AI as an add-on, together with email marketing, event management and WhatsApp and text marketing. The pages we read give no add-on price, so the cost of AI phone answering is only known after a quote.
Does SevenRooms charge cover fees on marketplace bookings?
The Starter plan description says access to the DoorDash and Deliveroo reservation marketplace comes with no cover fees. Whether other channels carry fees is not stated on the pages we read, so ask for the fee schedule in writing before you sign.
What does SevenRooms AI Table Management do?
It is described as seating guests faster with smart seating, pacing controls and cover forecasting. The pages do not publish results or the data the forecast uses, so a venue should ask for a trial period and compare turn times against its current seating routine.
Where does SevenRooms process guest data?
The privacy policy says data is accessed and processed in the U.S. A European restaurant should ask about transfer safeguards, a data processing agreement and retention before it uploads a guest list, since the pages we read name no EU hosting option.
Who owns SevenRooms?
The privacy policy names SEVENROOMS LLC, a DoorDash Inc. company. That is why the marketplace listing mentions DoorDash and Deliveroo. It does not say anything about whether bookings are shared with DoorDash, so ask how guest data is separated from the parent's other products.