Tool profile
Speakap: cost, fit and limits
Speakap is an employee communication platform made by Speakap that combines a social intranet, a mobile app, onboarding journeys, task management and workforce analytics for organizations with frontline and deskless staff. It is sold on quote, by plan and number of licensed users.
What to know first
Speakap is organized in three plans, Basic, Premium and Premium Plus, and the features a buyer cares about most are split between them. News with acknowledgement and role-based permissions come first, single sign-on and branded apps arrive in Premium, and tasks, journeys and advanced analytics need Premium Plus. No price is published and the vendor offers a demo rather than a trial. The pages read describe no AI assistant.
Speakap at a glance
| Maker | Speakap, Not stated by the vendor (offices in the US, Netherlands, UK, Germany and Belgium) |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | Yes |
| Category | Best AI Intranet Software in 2026, rank 1 of 10 |
| Website | speakap.com |
Who Speakap is best for
Retail, hospitality and logistics employers
Speakap lists these among its focus industries, and its app and news-with-acknowledgement features are aimed at staff who reach work through a phone and not a desk.
Construction and technical firms
A construction customer quoted on the pricing page says it moved from verbal cascades and posters to the app, which is a customer's own statement.
HR teams running onboarding at scale
Speakap's Employee Journeys page lists 231,398 employees enrolled globally and a completion rate 150% higher than the industry average, without stating the basis.
Speakap plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Basic | On request | Timeline, news with acknowledgement, people directory, role-based permissions, one-to-one and group chats, events and group spaces. |
| Premium | On request | Everything in Basic plus branded iOS and Android apps, HR system sync, basic workforce analytics, auto-translation, dynamic pages and single sign-on. |
| Premium Plus | On request | Everything in Premium plus custom domain, task management, journeys, advanced analytics, an integrations marketplace, open API and priority support. |
Checked November 2026.
What Speakap does
- Employee Journeys
- Journeys guide new hires and existing staff through onboarding and training steps. Speakap's Employee Journeys page lists 231,398 employees enrolled globally and a completion rate 150% higher than the industry average, without stating the basis.
- Workforce analytics dashboards
- Dashboards track adoption, engagement and content performance, and the data can be shared with teams across locations. Basic reporting starts in Premium, while advanced and custom reporting belong to Premium Plus.
- Task management
- Employees create, assign and track tasks in the same app, with built-in workflows, hierarchical permissions and templates. Managers filter by status and get notifications on progress, replacing email threads and printed documents.
- News with acknowledgement
- Posts can require staff to confirm they have seen them, a feature listed from the Basic plan. The pages read do not mention automatic reminders for people who have not confirmed yet.
- Fast launch
- Speakap says it can have a customer running in as little as 15 days after a subscription contract is signed. The A&M Group case study describes a fully integrated internal communications platform live in six weeks.
How Speakap handles your data
Speakap's security page says customer data resides in either its EU or its US data center, with no transfer of data between the two. The hosting data centers are ISO 27001 certified, and Speakap holds ISO 27001:2013 for its information security management system. The page also lists a SOC 2 Type II audit, GDPR measures, HIPAA controls and CCPA steps. It does not describe AI features or how any AI would use customer data, so that point needs a written answer from the vendor.
Where Speakap falls short in practice
- No published price. Speakap quotes by plan and licensed users after a demo. Contracts are annual with a one-year minimum, so a buyer cannot compare per-seat cost with other vendors before talking to sales.
- AI is not documented. The product, pricing and security pages read describe analytics, journeys and tasks but no AI assistant or AI data policy. Buyers who shortlist on AI should ask what exists and how it is hosted.
- Best features sit in the top plan. Tasks, journeys, advanced analytics and the open API belong to Premium Plus, so the Basic plan covers news and chat but not the features behind the proof figures.
Works with
Alternatives to Speakap
Speakap: common questions
Does Speakap work for staff who have no company email address?
Speakap is built around a mobile app for frontline and deskless employees, and its pricing page lists branded iOS and Android apps from the Premium plan. The pages read do not spell out how a person without a work email signs in, so ask which sign-in options the plan includes.
How long does a Speakap rollout take?
The vendor says a customer can be running in as little as 15 days after signing a subscription contract. The A&M Group case study reports a fully integrated internal communications platform in six weeks. Treat both as vendor figures, since integration scope and content migration move the date.
What plans does Speakap sell and what do they cost?
Speakap sells Basic, Premium and Premium Plus, with the exact price set by plan and the number of licensed users. No figure is published, and contracts run at least a year. As of November 2026 the route to a price is a free demo followed by an individual offer.
Where does Speakap store customer data?
Customer data sits in an EU data center or a US data center, and the vendor says no data moves between them. Both are ISO 27001 certified. Which region applies to a tenant is a contract choice, so ask for it to be written down.
Does Speakap have an AI assistant?
The product, pricing and security pages read for this review describe analytics dashboards, journeys and task management, and none of them mention an AI assistant or AI data handling. An assistant may exist or be planned, but it was not documented, so ask Speakap directly before assuming it.