Tool profile
TouchPoint: cost, fit and limits
TouchPoint is a church management system from TouchPoint Software, which its pages describe as part of Cass Information Systems, Inc., covering membership, groups, events, check-in, financials, communication and a mobile app on an annual subscription priced by active records.
What to know first
TouchPoint starts at $6,000 per year, priced by active records: a household member who gave at least once in 12 months, or a person who registered or attended at least twice in 12 months. The page says the definition is settled in discovery with each church. No tiers are published, giving, texting, websites and background checks are priced on request, and the vendor offers a demo, not a trial.
TouchPoint at a glance
| Maker | TouchPoint Software (part of Cass Information Systems, Inc., per its pages), Not stated on the vendor pages |
|---|---|
| Free plan | No |
| Entry price | Starting at $6,000 annually |
| API access | No |
| Category | Best AI Church Management Software in 2026, rank 12 of 12 |
| Website | touchpointsoftware.com/ |
Who TouchPoint is best for
Large churches with many staff users
The subscription includes database access for unlimited users, so a church with staff, lay leaders and members who all log in does not pay per seat.
Churches that want one vendor for financials
Financial management, membership management and event management are in the core subscription, which suits a church that wants bookkeeping near its people records.
Churches that want partner integrations for texting and screening
Named partners include Powered By Text, Twilio, Protect My Ministry and MinistrySafe, which covers messaging and background checks for volunteers.
TouchPoint plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Core subscription | Starting at $6,000 per year | Database access for unlimited users, unlimited groups and events, check-in, reporting, communication, volunteer scheduling, a mobile app, financial and membership management and support. |
| TouchPoint Giving | Not published | In-house payment processing sold as an add-on, with pricing given on request rather than on the pricing page. |
| Texting | Not published | Texting through Powered By Text and Twilio, with pricing given on request and not printed on the page. |
| Custom website | Not published | A church website built in partnership with Solertiae, priced on request and not printed anywhere on the pricing page. |
| Background checks | Not published | Volunteer background checks through Protect My Ministry and MinistrySafe, priced on request and not printed on the pricing page. |
Checked November 2026.
What TouchPoint does
- Unlimited database users
- Staff, lay leaders and churchgoers can all use the database, so the subscription does not rise with the number of logins, only with active records.
- Groups, events and check-in
- Unlimited groups and events come with check-in and reporting, which suits a church that runs many small groups and weekly children's programs and wants each one counted.
- Mobile app
- An integrated mobile app is part of the core subscription, whereas several rivals charge a monthly add-on or a one-time build fee for one, and the page gives no app store details.
- Financial and membership management
- Financial management and membership management are listed in the core subscription alongside engagement measurement and database customization, so a church does not buy accounting from a separate vendor.
- Scan and Deposit
- Scan & Deposit lets a church deposit checks by scanning them, but it requires a Cass Bank account, which ties the feature to one bank and may not suit a church that already banks elsewhere.
How TouchPoint handles your data
The privacy policy page says the vendor's policies are compliant with the latest data privacy laws, and names no certification, hosting region or retention period on the pages we read. The vendor pages do not say whether customer data trains AI models. The navigation links an AI Abilities page, but its contents were not opened for this ranking. Legal entity and country are not stated on the vendor pages, so a buyer should ask for a data processing agreement and the hosting location.
Where TouchPoint falls short in practice
- Entry price excludes small churches. A $6,000 annual starting price is many times the monthly cost of most rivals here, so a church under a few hundred people will usually find it out of range.
- Add-ons have no printed price. Giving, texting, websites and background checks are not priced on the page, so total cost only appears after a discovery call with the vendor's sales staff.
- Price depends on a definition. Active records are defined during discovery with each church, so the number that sets your price is agreed in conversation instead of read from a table.
Works with
Alternatives to TouchPoint
TouchPoint: common questions
How much does TouchPoint cost?
The pricing page says the core subscription starts at $6,000 annually, based on active records. It publishes no tiers, and giving, texting, website and background check add-ons are priced on request. Final cost is settled during a discovery call with the vendor.
What is an active record at TouchPoint?
The pricing page defines it as a household member who gave at least once in 12 months, or a person who registered or attended at least twice in 12 months. The page also says the definition is settled in discovery with each church.
Does TouchPoint have a free trial?
No trial is offered on the pages we read, and the page offers a free demo only. Because price depends on active records and add-ons, ask for a written quote based on your own numbers before choosing the vendor or signing.
Does TouchPoint have AI features?
The navigation links to an AI Abilities page, but we did not open it, and no AI feature is described on the pricing or privacy pages we read. Ask the vendor what the AI Abilities page covers and what data it uses.
Who owns TouchPoint?
The pages say TouchPoint Software is part of Cass Information Systems, Inc. No separate legal name or country is stated on the vendor pages we read. Scan & Deposit requires a Cass Bank account, which shows the link between the two companies.