Tool profile
Zeffy: cost, fit and limits
Zeffy is a fundraising platform for nonprofits that offers donation pages, ticketing, raffles, auctions and peer-to-peer campaigns at a published price of $0, and that names no AI features on its pricing page. It positions itself on cost.
What to know first
Zeffy shows Free, Basic and Premium plans that all read $0, with monthly and yearly toggles showing the same figures. Payments are described as fee-free on every plan. The pricing page FAQ says the offer is not a free tier and not a trial, which conflicts with the Free plan card, and no feature split per plan is listed. Treat the terms as unclear.
Zeffy at a glance
| Maker | Not stated on the vendor pages, Not stated on the vendor pages |
|---|---|
| Free plan | Yes |
| Entry price | $0 (Free plan) |
| API access | No |
| Category | Best AI Donor Management Software in 2026, rank 10 of 12 |
| Website | zeffy.com |
Who Zeffy is best for
Volunteer-run event groups
Ticketing, raffles and auctions sit on a $0 price, so a parent group or sports club can run a gala without paying platform fees.
Charities that run peer-to-peer drives
Peer-to-peer campaigns are named as a feature, so supporters can fundraise for a charity from their own pages. A donor page can sit beside a ticketed event.
Groups that want to test online giving
A $0 price means a charity can set up donation pages and learn how its supporters give before choosing a full donor database.
Zeffy plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Free | $0 (billing not published) | Donation pages, ticketing, raffles, auctions, peer-to-peer campaigns and payments. The feature list is not itemized per plan. |
| Basic | $0 (billing not published) | Described as no hidden fees. No feature list is itemized for this plan on the pricing page. |
| Premium | $0 (billing not published) | Described as one plan, free, with no itemized feature list on the pricing page. No billing basis is shown for this tier. |
Checked November 2026.
What Zeffy does
- Donation pages
- Zeffy offers donation pages as a core feature. The pricing page does not say how pages can be customized or which payment methods they accept.
- Ticketing, raffles and auctions
- The pricing page names ticketing, raffles and auctions, which suit galas, school fundraisers and community events. These tools suit galas, school fundraisers and community events, where tickets and auction bids matter as much as plain gifts, and the page does not detail fees or limits.
- Peer-to-peer campaigns
- Peer-to-peer campaigns are named as a feature, so supporters can raise money through their own pages for a charity. The campaigns let supporters set up their own pages and raise money for a charity, though the pricing page does not describe goal tracking or team pages.
- Fee-free payments
- Payments are described as fee-free on every plan. The page does not explain how Zeffy covers its costs, so ask the vendor how the platform is funded and what donors see at checkout.
How Zeffy handles your data
The pricing page, the only page read for Zeffy, does not state whether customer data trains AI models, how long records are retained, where they are hosted or which security certifications apply. The privacy page tried returned a 404 error, so the vendor's policy was not checked for these points. Because the platform handles donor names, payment information and ticket buyers, a charity should ask how it is funded, who receives donor data and what the data processing terms say before launching. Ask also whether donors are asked for any optional contribution at checkout and how that is disclosed.
Where Zeffy falls short in practice
- Contradictory pricing page. The FAQ says the offer is not a free tier and not a trial, while the Free plan card shows $0, so the page leaves the real terms unclear.
- No plan feature split. Free, Basic and Premium show the same price and no itemized feature list, so a buyer cannot tell what differs between them. A buyer must ask Zeffy in writing what, if anything, separates the three tiers.
- Fundraising focus. The pages read describe collection tools. They name no donor database features such as segmentation or moves management, and no AI. A charity with a large file should ask how donors and gifts can be exported or segmented.
Works with
Alternatives to Zeffy
Zeffy: common questions
Is Zeffy really free?
The pricing page shows Free, Basic and Premium plans all at $0 and describes payments as fee-free. The FAQ on the same page says the offer is not a free tier and not a trial, which conflicts with the Free plan card. Ask the vendor to explain in writing how it earns revenue.
Does Zeffy have AI features?
No AI feature is named on the pricing page. Zeffy is described as donation pages, ticketing, raffles, auctions, peer-to-peer campaigns and payments. A charity that wants AI scoring or drafting would need another tool alongside it. Ask the vendor whether any AI feature is on its roadmap.
What is the difference between Zeffy plans?
The pricing page shows Free, Basic and Premium all at $0 with the same figures on monthly and yearly toggles, and it does not itemize features per plan. Ask the vendor what changes between them, if anything, before you choose.
Can Zeffy replace a donor database?
The pages read describe fundraising tools: donation pages, ticketing, raffles, auctions and peer-to-peer campaigns. They do not list segmentation, moves management or reporting. A charity with a growing donor file may want a database such as Little Green Light or Bloomerang beside it.
Where does Zeffy host donor data?
The pricing page does not state a hosting region, retention period or certification, and the privacy page tried returned an error. Request a data processing agreement and the hosting location in writing before collecting donor and ticket buyer details. Keep the reply with your records.