Tool profile
Delacon: cost, fit and limits
Delacon is a call tracking service made by Delacon Pty Limited that assigns numbers to print, outdoor, radio, direct mail and web sources, records calls and applies AI speech analytics, sold by demo and quote to brands mainly in Australia.
What to know first
Delacon publishes no prices or plan names. The only purchase path on its site is a demo request, and the product pages list Call Tracking, Call Management, Call Recording and Speech Analytics, SMS360 and professional services without packaging. A free Rolling Numbers Calculator is offered as a tool. No free trial is mentioned, and hosting is not named on the pages opened. Its distinct strength is tracking offline media.
Delacon at a glance
| Maker | Delacon Pty Limited (ABN 42 074 596 553), Australia |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Call Tracking Software in 2026, rank 13 of 13 |
| Website | delacon.io |
Who Delacon is best for
Offline advertisers
A unique number can be assigned to each print ad, billboard, radio spot or direct mail piece, so offline spend can be tied to calls, which online-only tools cannot do.
Australian brands tracking by city
Local numbers are listed for Sydney, Melbourne, Brisbane and Perth, with 1300 and 1800 number types flagged on the page as needing confirmation.
Marketers who need BI tool links
The integrations listed include Looker Studio and Power BI beside Google Ads, GA4, Microsoft Ads, Meta, Salesforce and HubSpot, so call data can reach a reporting dashboard.
Delacon plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Custom deployment | Custom quote, no plan names published | Call Tracking, Call Management, Call Recording and Speech Analytics, SMS360, professional services and integrations, listed as product pages with no published packaging. |
| Demo request | No price listed | The only purchase call to action on the pages opened is Get a demo, so pricing is available only through a quote. |
| Rolling Numbers Calculator | Free tool | A free calculator the vendor offers on its site. The pages opened do not describe its output in detail, so it is a planning aid rather than a plan. |
Checked November 2026.
What Delacon does
- Offline call tracking
- The vendor describes a unique number per print ad, billboard, radio spot or direct mail piece, which connects offline media spend to the calls it generates.
- Dynamic number insertion
- Each website visitor can see a different tracking number, so calls trace to a visit, and the vendor offers a free Rolling Numbers Calculator as a planning aid.
- Recording notice
- A recording notice can be played before a call connects, which helps businesses that must tell callers they are being recorded, a common legal requirement for regulated or financial callers.
- Speech analytics
- The vendor says it analyses customer conversations with AI to improve sales, service, compliance and operations, with categories, topics and sentiment for inbound calls, though the pages opened give no accuracy figures or model names.
- SMS360 and call management
- SMS360 sends automated text messages after calls, and call management lists advanced routing and failover options, so calls can be redirected when the first destination does not answer.
How Delacon handles your data
The privacy policy exists in several versions, EU/UK, rest of world and cookies, with differing wording. It says Delacon will not retain personal data longer than necessary, gives no fixed period, and does not name a hosting location. The cross-border transfer countries it lists are the US, UK, New Zealand, Singapore, Japan, India, Hong Kong and Malaysia. The pages opened do not say whether customer calls train AI models. An ISO logo image appears in the footer without a named standard, so no certification can be confirmed. A buyer should request the applicable version and a hosting statement.
Where Delacon falls short in practice
- No published pricing. No prices, plan names or allowances are published, so cost can only be learned through a demo or quote and cannot be compared in advance.
- No trial mentioned. No free trial is mentioned on the pages opened, so a team cannot test call quality or reporting before a sales conversation, and the buying cycle starts with a demo.
- Number types need confirming. Local numbers are listed for four Australian cities, and the page flags 1300 and 1800 numbers as needing confirmation, so check availability for your campaign before you plan a print run or a broadcast schedule.
- Unclear data location. Hosting is not named and the privacy policy has multiple versions, which complicates a data residency review for regulated buyers and means the applicable version should be requested in writing.
Works with
Alternatives to Delacon
Delacon: common questions
How much does Delacon cost?
Delacon publishes no prices and no plan names. The only purchase call to action is Get a demo, so the cost comes from a quote. A free Rolling Numbers Calculator is offered. No free trial is mentioned on the pages opened.
Can Delacon track print and radio advertising?
Yes. The vendor describes assigning a unique number to each print ad, billboard, radio spot or direct mail piece, so calls can be tied to an offline source. Dynamic number insertion handles web visitors. The pages opened do not state number allowances or fees per number.
What AI does Delacon offer?
Under Call Recording and Speech Analytics, the vendor says it analyses customer conversations with AI to improve sales, service, compliance and operations, with categories, topics and sentiment for inbound calls. The pages opened give no accuracy figures or model details.
Where does Delacon store data?
The pages opened do not name a hosting location. The privacy policy has EU/UK, rest of world and cookie versions and lists transfer countries including the US, UK, New Zealand, Singapore, Japan, India, Hong Kong and Malaysia. Ask the vendor for a hosting statement.
Which analytics tools does Delacon connect to?
The pages list Google Ads, Google Analytics 4, Microsoft Ads, Meta, Salesforce, HubSpot, Looker Studio and Power BI. Which plan includes each connector is not published, because no packaging is shown, so confirm integrations in the quote, and ask which ones carry a setup fee or professional services charge.