Tool profile
Mediahawk: cost, fit and limits
Mediahawk is a call tracking and marketing attribution service made by Mediahawk Ltd that ties phone calls, forms and chats to the marketing source that produced them, and can match calls to sales records, for businesses in the United Kingdom.
What to know first
Mediahawk has three tiers priced in pounds: Starter at £199 per month (£179 billed annually), Professional at £299 (£269 annually) and an Enterprise tier on application. Onboarding is free in every plan. Starter covers one dynamic number pool or 10 static numbers, and Sales Matching, which links calls to sales records, starts at Professional. The pages opened name no AI capability and mention no free trial.
Mediahawk at a glance
| Maker | Mediahawk Ltd (privacy policy spells it Media Hawk limited), United Kingdom |
|---|---|
| Free plan | No |
| Entry price | £199 per month for Starter |
| API access | Yes |
| Category | Best AI Call Tracking Software in 2026, rank 9 of 13 |
| Website | mediahawk.co.uk |
Who Mediahawk is best for
UK businesses with offline sales
Sales Matching on Professional links calls to sales records, which suits firms that close deals by phone or in a showroom, not online, and want revenue by source in the report.
Teams that want unlimited users
Starter includes unlimited users with conversion tracking for calls, forms and chat, so a marketing team and an outside agency can share access without paying per seat.
Buyers who prefer printed GBP prices
Starter and Professional list monthly and annual pound prices, which is clearer than the quote-only tiers many rivals use, and lets a buyer compare the annual saving of £240.
Mediahawk plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Starter | £199 per month (£179 billed annually) | One dynamic pool or 10 static numbers, unlimited users, call tracking, conversion tracking for calls, forms and chat, and Google and Meta integrations. |
| Professional | £299 per month (£269 billed annually) | Everything in Starter plus Sales Matching, advanced attribution and customer insight, call handling tools, technical onboarding and a dedicated account manager. |
| Enterprise | Price on application | Reduced rates for high call volumes, customised onboarding, Insight Service, Managed Service, API and webhooks, plus onsite and unlimited online training. |
Checked November 2026.
What Mediahawk does
- Sales Matching
- From Professional, calls are linked to sales records, so reports can show revenue by source rather than only the number of calls an ad produced.
- Conversion tracking
- Starter tracks calls, forms and chat as conversions, which puts several lead types into one report for a team that sells through more than a phone.
- Call handling tools
- Professional adds call handling tools alongside advanced attribution and customer insight. The pages opened name the category but not each tool, so ask for a demo before assuming a specific feature.
- Free onboarding
- Onboarding is free and included in every plan, with hands-on technical onboarding from Professional and customised onboarding on Enterprise, which matters for non-technical teams, though the Starter onboarding is not described in detail.
- API and webhooks
- API and webhooks are listed on Enterprise only, which has no published price, so a smaller team cannot pipe call data to its own systems.
How Mediahawk handles your data
The privacy policy says data is stored on systems located outside the UK and the EEA, and it names no countries or providers. It gives retention only as not kept for longer than is necessary for the purpose. It does not state whether customer calls train AI models. The company is registered in England and Wales, number 04432034, and gives an ICO registration number, which is not a security certification. No ISO 27001, Cyber Essentials or SOC 2 mention appears. UK buyers with strict transfer rules should ask where the data sits.
Where Mediahawk falls short in practice
- No AI named. The pricing and product pages opened describe attribution and call handling and name no AI capability, so transcription, scoring or an AI answering agent cannot be assumed to exist and should be asked about.
- API on Enterprise only. API and webhooks sit on the Enterprise tier, which is price on application, so Starter and Professional users cannot build their own data pipelines and must rely on the built-in reports.
- Fixed number allowance. Starter covers one dynamic pool or 10 static numbers, which a multi-location business will exceed quickly, for example with one number per branch, and then must move to a higher tier.
- Data stored abroad. Data is held outside the UK and EEA with no countries named, a point a UK buyer under data transfer rules should clarify before signing.
Works with
Alternatives to Mediahawk
Mediahawk: common questions
How much does Mediahawk cost?
Starter is £199 per month or £179 per month billed annually, and Professional is £299 or £269 billed annually. Enterprise is price on application. Onboarding is free in every plan, and no free trial or free plan is mentioned on the pricing page.
What is Mediahawk Sales Matching?
Sales Matching links phone calls to sales records, so reports can show which marketing source produced revenue. It starts at the Professional plan at £299 per month. The pages opened describe it by name and do not detail which CRM or sales systems it connects to.
Does Mediahawk use AI?
The pricing and product text opened names no AI capability. The vendor describes attribution, customer insight and call handling. A buyer who needs transcripts, scoring or an AI answering agent should ask the vendor directly or compare tools that name those features.
Where does Mediahawk store call data?
The privacy policy says data is stored on systems located outside the UK and the EEA, without naming countries or providers. It says data is not kept longer than necessary. The company is registered in England and Wales and provides an ICO registration number.
Which integrations does Mediahawk list?
The pricing page names Google and Meta integrations on Starter. API and webhooks are on Enterprise only. The pages opened name no CRM connectors and no other ad platforms, so check whether your CRM can receive calls and sales matches before choosing a plan.