Tool profile
GlossGenius: cost, fit and limits
GlossGenius is a booking, payments and marketing platform made by GlossGenius, Inc. for independent beauty and wellness professionals, covering online booking, payments, marketing and inventory, with AI tools for calls, business questions and campaign drafts.
What to know first
GlossGenius lists five plans: Standard at $28 a month, Gold at $56, Platinum at $168, and two medspa plans, Practice Essentials and Practice Advanced. Annual billing lowers each price. Reception, which answers calls and texts around the clock, costs $50 a month extra, and payroll is a separate add-on. A free trial is offered, and the Standard page says no credit card is required.
GlossGenius at a glance
| Maker | GlossGenius, Inc., Not stated on the vendor pages |
|---|---|
| Free plan | Free trial only |
| Entry price | $28 per month billed monthly ($24 billed annually) |
| API access | No |
| Category | Best AI Salon Software in 2026, rank 3 of 11 |
| Website | glossgenius.com |
Who GlossGenius is best for
Solo stylists and nail techs
Standard adds a custom booking website, unlimited client notifications and marketing for $28 a month, with a trial that needs no credit card.
Medspas and aesthetics practices
Practice Essentials and Practice Advanced add EMR tools aimed at aesthetics, and the privacy policy offers a Business Associate Agreement for providers who need one.
Teams of ten or more
Platinum adds team goal setting, analytics and customizable commissions for larger staffs, priced at $168 monthly or $148 billed annually.
GlossGenius plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Standard | $28 monthly ($24 billed annually) | Custom booking website, unlimited client notifications, email and text marketing, inventory and retail management, packages and memberships. |
| Gold | $56 monthly ($48 billed annually) | Everything in Standard plus forms and waivers, Google booking and reviews, automated waitlist, time tracking, and room and resource management. |
| Platinum | $168 monthly ($148 billed annually) | Everything in Gold plus team goal setting and analytics, customizable commissions and Google marketing analytics, for teams of 10 or more. |
| Practice Essentials | $168 monthly ($148 billed annually) | Medspa and aesthetics plan with essential EMR tools for aesthetics practices, plus the full Gold feature set listed above it. |
| Practice Advanced | $298 monthly ($248 billed annually) | Unlimited providers with the full AI clinical suite for aesthetics practices, plus everything in Gold and Standard. |
Checked November 2026.
What GlossGenius does
- Reception
- An add-on at $50 a month that answers every call and text around the clock and books appointments directly into the calendar, so missed calls during treatments turn into entries instead of voicemails.
- Growth Analyst
- An AI agent that answers questions about business numbers and points out revenue opportunities. Lower plans get a limited trial and higher plans unlimited queries, per the comparison table.
- Marketing Assistant
- Drafts email and text campaigns from a short brief, which saves time for owners who run marketing alone between appointments, since a short brief replaces a blank page.
- Booking policies
- Online booking supports deposits, card-on-file policies and cancellation and no-show rules, so late changes carry a stated consequence that clients agree to at booking time.
- Payroll add-on
- Built-in payroll is sold at $40 a month plus $6 per seat, which suits teams that want pay runs near their commission data instead of in a separate payroll subscription.
- Packages and inventory
- Packages, memberships and gift cards sit alongside low-stock alerts, keeping retail and prepaid services in one record, so a low shelf triggers a reorder reminder.
How GlossGenius handles your data
The privacy policy says inputs and outputs submitted through the services may be used to train, improve and develop GlossGenius's AI systems, and it excludes protected health information except as a Business Associate Agreement permits. A BAA is offered to professionals subject to HIPAA. Retention is described as the time needed for processing, with no fixed period. The pages we read named Stripe as the payment processor and gave no hosting region.
Where GlossGenius falls short in practice
- AI training clause. Owners who type client details into the assistants should read the clause that lets submitted inputs and outputs improve GlossGenius's AI systems, and should ask how the BAA changes that for regulated data.
- Add-ons and fees stack up. Reception adds $50 a month, instant payouts carry an extra 1.8%, and online invoicing is charged at 2.9% plus $0.30. The plan price alone understates the real cost for a busy practice.
- Platinum and medspa prices overlap. Platinum and Practice Essentials share the same $168 price, so buyers must read the feature lists carefully, since one is for teams of ten and the other adds clinical tools.
Works with
Alternatives to GlossGenius
GlossGenius: common questions
How much does GlossGenius Reception cost?
The vendor's pricing page lists Reception, the AI that answers calls and texts and books appointments, at $50 a month as an add-on. It sits on top of the plan price, so a Standard subscriber at $28 monthly would pay $78 with Reception, before payment fees.
Can GlossGenius use my inputs to train its AI?
The privacy policy says inputs and outputs submitted through the services may be used to train, improve and develop its AI systems. Protected health information is excluded except as a Business Associate Agreement permits. Ask the vendor to confirm in writing how your plan and any BAA change this.
Is there a medspa version of GlossGenius?
Yes, Practice Essentials at $168 monthly and Practice Advanced at $298 monthly are described as medspa and aesthetics plans. Essentials adds essential EMR tools to the Gold feature set, and Advanced adds unlimited providers with the full AI clinical suite.
Does GlossGenius offer a free trial?
The pricing page shows a Start free trial button, and the Standard plan says Get started for free with no credit card required. The trial length was not stated on the pages we read, so confirm it and whether the AI add-ons can be tested.
How fast can I get paid out?
The pricing page describes free same business day payouts from Monday to Thursday and an extra 1.8% fee for instant payouts. Online invoicing is charged at 2.9% plus $0.30, so compare those rates with your current processor and your typical payout timing before moving over.