Tool profile
Kennelsoft: cost, fit and limits
Kennelsoft is kennel management software from KennelSoft, LLC whose Atlantis program handles boarding reservations, loyalty rewards, microchip label printing and credit card processing for kennels, sold by quote. The privacy policy names the company as KennelSoft, Inc.
What to know first
Kennelsoft sells the Atlantis program for kennels. It lists an Atlantis Web Reservation System that imports online reservations, a loyalty rewards program, built-in Idexx PetDetect printing and built-in card processing that stores no card numbers. Multi-location access runs through VPN or Windows Remote Desktop. No plan or price is published, no AI feature is named and the privacy policy uses a slightly different company name.
Kennelsoft at a glance
| Maker | KennelSoft, LLC (privacy policy says KennelSoft, Inc.), Not stated on the vendor pages |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Pet Boarding and Grooming Software in 2026, rank 13 of 13 |
| Website | kennelsoft.com |
Who Kennelsoft is best for
Windows-based kennels
Atlantis is described around desktop use, with multi-location access through VPN or Windows Remote Desktop, which fits kennels that already run Windows machines.
Facilities that microchip pets
Idexx PetDetect collar and label printing is built in with no fee, which saves a separate label workflow for facilities that tag pets at check-in.
Kennels that run a loyalty scheme
The rewards program lets the business set reward levels for repeat boarding clients, which suits kennels that want loyalty without a third-party tool.
Kennelsoft plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Custom quote | Quote only | Atlantis program; prices by phone, with several add-ons marked no module pricing and card rates requiring a call. |
Checked November 2026.
What Kennelsoft does
- Atlantis Web Reservation System
- Online reservations are imported into the Atlantis program, so web bookings land in the same calendar as phone bookings and staff avoid retyping requests. Ask how often the import runs during the day.
- Loyalty rewards
- The Atlantis Loyalty Rewards Program uses reward levels set by the business, rewarding repeat boarding without a separate punch card or manual discount tracking. Reward levels are set by the business, not fixed by the vendor.
- Idexx PetDetect printing
- Collar and label printing for PetDetect is built in with no fee, which suits facilities that tag pets at check-in and want the printout tied to the stay record.
- Built-in card processing
- Card processing is built in, and the vendor says no card numbers are stored in the system, though the processor and its rates require a phone call.
- Data export
- Data exports to QuickBooks, Excel and Lotus formats, which suits kennels that hand records to an accountant or that want to analyze bookings in a spreadsheet.
How Kennelsoft handles your data
The privacy policy is the only data source read for Kennelsoft, and it names KennelSoft, Inc. The vendor says its card processing stores no card numbers in the system. No hosting region, retention period, certification or statement on model training was found on the pages read, so the vendor's policy was not checked for those points. Because the program is installed on Windows machines, backups and server security fall to the kennel.
Where Kennelsoft falls short in practice
- Remote access needs VPN or Remote Desktop. Multi-location sharing depends on a VPN or Windows Remote Desktop setup, which needs technical help compared with browser-based rivals in this ranking. Ask who supports the VPN if it fails during a busy weekend.
- Prices by phone. No plan is published, card rates require a call and several add-ons are marked no module pricing, so a quote must be collected in writing.
- Dated export targets. Exports list Lotus alongside QuickBooks and Excel, which signals a long-lived product and may mean modern cloud integrations are limited for newer workflows. Ask for a current integration list before buying.
Works with
Alternatives to Kennelsoft
Kennelsoft: common questions
Does Kennelsoft publish pricing?
No plan or price is published. The pages read say prices are given by phone, card rates need a call and several add-ons are marked no module pricing. Ask for a written quote that lists every module you need. Prices by phone mean no public comparison is possible.
How do multiple locations share Kennelsoft data?
Multi-location access runs through a VPN or Windows Remote Desktop, according to the vendor. That needs network setup and security care, so ask who maintains the connection and what happens when a location loses its link. Ask for a reference kennel that runs multiple locations the same way.
Does Kennelsoft print microchip labels?
Yes. Idexx PetDetect collar and label printing is built in and carries no fee. Check that your label printer and microchip workflow match what the program supports before relying on it at check-in on a busy day. A test print at the demo shows whether labels fit your stock.
Does Kennelsoft store credit card numbers?
The vendor says its built-in card processing keeps no card numbers in the system. The processor and its rates were not named on the pages read, so ask which processor is used and what it charges per transaction. Card rates are quoted by phone, not published.
Can Kennelsoft export data to accounting software?
Yes. Data exports to QuickBooks, Excel and Lotus formats. The pages read do not describe field mapping or automation, so test an export from sample reservations to confirm your accountant can use the result. Ask which QuickBooks versions are supported before relying on it.