Tool profile
monday.com: cost, fit and limits
monday.com is a work management platform made by monday.com Ltd. that organizes projects on customizable boards with automations, dashboards and AI credits. Portfolio management and resource management are listed in its Enterprise plan. It serves teams of many sizes, from two-seat free accounts to enterprises that need governance and uptime commitments.
What to know first
monday.com sells seats in euros and meters AI through credits that rise by plan, from 1,000 on Basic to 3,000 on Pro. The portfolio and resource features a PMO needs are listed only in Enterprise, which is a custom quote with higher limits and a stated 99.9 percent uptime SLA. Below that, the plans suit team boards, not a portfolio office.
monday.com at a glance
| Maker | monday.com Ltd., Israel |
|---|---|
| Free plan | Yes |
| Entry price | 9 euros per seat per month (Basic, billed annually, as shown on the euro pricing page) |
| API access | Yes |
| Category | Best AI Project Portfolio Management Software in 2026, rank 2 of 10 |
| Website | monday.com |
Who monday.com is best for
Teams that want to start free
The Free plan covers up to two seats with three boards and three Docs, so a small group can test boards and templates before choosing a paid plan.
Companies that need a long list of audit reports
The trust center lists SOC 1, SOC 2 and SOC 3 reports and several ISO standards, which helps procurement teams that ask for audit evidence.
Buyers who want automation limits in writing
The pricing page counts workflows, automation actions, integration actions and API calls per plan, so an admin can estimate headroom before rolling it out.
Large organizations needing an uptime SLA
Enterprise lists a 99.9 percent uptime SLA, 250 workflows and multi-level permissions, which matter for a PMO whose dashboards feed executive meetings.
monday.com plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Free | EUR 0, up to two seats | Three boards, three Docs, more than 200 templates, eight column types and iOS and Android mobile apps. |
| Basic | EUR 9 per seat per month, billed annually | 1,000 AI credits a month, unlimited free viewers, unlimited items and the same board basics as the Free plan. |
| Standard | EUR 12 per seat per month, billed annually | 2,000 AI credits, Timeline and Gantt views, calendar view, guest access, three workflows and 1,000 API calls a day. |
| Pro | EUR 19 per seat per month, billed annually | 3,000 AI credits, 20 workflows, private boards and docs, time tracking and 10,000 API calls a day. |
| Enterprise | Custom quote | Portfolio and resource management, 250 workflows, multi-level permissions, enterprise security, 25,000 API calls a day and a 99.9 percent uptime SLA. |
Checked October 2026.
What monday.com does
- AI credits
- Each paid plan includes a monthly pool of AI credits, and more can be bought at any time. The page says a typical three-person team uses roughly 800 to 1,200 credits a month, which helps size the plan.
- Timeline and Gantt views
- Standard adds Timeline and Gantt views, so project schedules can sit on the same boards as tasks. Dependencies across many projects need the Enterprise portfolio features.
- Workflow and automation allowances
- The tiers range from three workflows and 250 automation and integration actions on Standard to 250 workflows and 250,000 actions on Enterprise. Heavy automation of status reporting therefore pushes buyers upward.
- Portfolio and resource management
- The pricing page lists these two capabilities only in the Enterprise work management plan. Details on how scenarios or capacity ranking work were not on the page we read.
- Yearly billing discount
- Yearly billing saves 18 percent on Work Management and monthly billing has no discount. Yearly plans cancelled within 30 days earn a partial refund, but downgrades after that window do not.
How monday.com handles your data
monday.com's trust center lists SOC 1 Type II, SOC 2 Type II and SOC 3 reports, ISO/IEC 27001, 27018, 27017, 27032 and 27701, CSA STAR and TX-RAMP, plus GDPR, the EU-US Data Privacy Framework and a HIPAA business associate agreement. It links an AI Security and Privacy FAQ that was not opened. The privacy policy says user activity, including AI use, is collected to improve the services and lists third-party AI providers among service providers. It does not say whether customer data trains models, so the vendor's policy was not checked for this.
Where monday.com falls short in practice
- Portfolio tools are Enterprise only. A team that picks Pro for its price will find no portfolio or resource management there. The upgrade is a custom quote, so the budget jumps from a printed euro price to an unknown one.
- AI credits can run short. Credits are pooled per plan and the page's own estimate for a three-person team is up to 1,200 a month. A larger group using AI daily will need more credits than Basic or Standard include.
- Seat floors and caps. The FAQ says plans start at three users while the Free plan covers two seats, and quotes are given above 40 users. Mid-sized PMOs should expect to talk to sales earlier than the card form suggests.
Works with
Alternatives to monday.com
monday.com: common questions
How many AI credits does monday.com include?
As of November 2026, Basic includes 1,000 credits a month, Standard 2,000 and Pro 3,000, and Enterprise credits are custom. More credits can be bought at any time. The page estimates that a typical three-person team uses roughly 800 to 1,200 credits a month.
Does monday.com have portfolio management?
The pricing page lists portfolio management and resource management only in the Enterprise work management plan, which is a custom quote. Pro, at EUR 19 per seat a month billed annually, has advanced views and time tracking but not those two features, so a PMO should price Enterprise.
What certifications does monday.com state?
The trust center names SOC 1 Type II, SOC 2 Type II and SOC 3 reports, ISO/IEC 27001:2022, 27018:2019, 27017:2015, 27032:2023 and 27701:2019, CSA STAR and TX-RAMP. It also lists GDPR, CCPA and other privacy programs. Ask for the actual reports under NDA before approving.
Is there a refund on monday.com yearly plans?
The pricing FAQ says that yearly plans cancelled within 30 days of purchase receive a partial refund, while downgrades after that window get no refund. Prices exclude tax and vary by billing country. Check the term on your quote, since enterprise contracts may differ.
Where does monday.com process data?
The privacy policy says monday.com and its service providers store and process personal data in the US, Europe and Israel, among other listed places. Customer data may only be processed in locations agreed in the data processing addendum. The pages we read did not list a customer-selectable region, so ask for it in the contract.