Tool profile
Outreach: cost, fit and limits
Outreach is a sales execution platform made by Outreach Corporation that combines sequencing, an Outreach Voice dialer, AI agents, coaching and forecasting for enterprise revenue teams, sold as quote-only Amplify plans with consumption-based AI credits.
What to know first
Outreach sells four Amplify plans, Essentials, Core, Plus and Pro, all by request with per-user pricing and consumption-based AI credits. The Outreach Voice dialer is included from Essentials, and AI credits rise from 10,000 to 100,000 by tier. The privacy policy states Outreach is headquartered in Seattle but gives no training terms for customer data. API calls and custom objects are capped by tier.
Outreach at a glance
| Maker | Outreach Corporation, United States |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | Yes |
| Category | Best AI Sales Dialer Software in 2026, rank 1 of 12 |
| Website | outreach.io |
Who Outreach is best for
Revenue teams buying a full platform
The Amplify tiers bundle agents, coaching, attribution and forecasting, so the dialer is part of a wider buy rather than a standalone tool.
Sales managers who coach with AI
AI Coach Cards with automated scoring start on Plus, with Live Coaching and AI Summaries on Essentials and Plus, giving managers review material from calls.
Teams that want an MCP connection
Outreach MCP is listed on every plan, which lets outside AI assistants work with Outreach data from day one, even on the Essentials tier.
Outreach plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Amplify Essentials | Request pricing | 10,000 AI credits, Omni, Research and Deal agents, AI Assist, Meeting Prep Agent, Live Coaching, AI Summaries, data enrichment and the Outreach Voice dialer. |
| Amplify Core | Request pricing | 25,000 AI credits, Revenue and Personalization agents, multi-channel sequences, revenue attribution reporting, 250,000 API calls, 5 custom objects and 500 MB knowledge. |
| Amplify Plus | Request pricing | 50,000 AI credits, the full advanced agent set, AI Coach Cards with automated scoring, AI Topics, 500,000 API calls and 10 custom objects. |
| Amplify Pro | Request pricing | 100,000 AI credits, AI Forecast Projection, scenario planner, territory management, multi-currency, 1,000,000 API calls and 20 custom objects. |
Checked October 2026.
What Outreach does
- Outreach Voice dialer
- The Voice dialer is included from Essentials upward. The pages we read name no dialing mode or line count, so ask which mode your plan includes.
- Named AI agents
- Omni, Research, Revenue, Personalization and Deal agents are named across tiers, with the full advanced set on Plus and above, so Essentials buyers get only part of the agent list.
- AI credits by tier
- Credits are consumption-based and grow from 10,000 on Essentials to 100,000 on Pro, so a team that runs agents heavily can exhaust a lower tier.
- AI Coach Cards and Live Coaching
- AI Coach Cards with automated scoring arrive on Plus, while Live Coaching and AI Summaries are listed on Essentials and Plus, so scoring needs a higher tier than live help.
- Forecasting on Pro
- AI Forecast Projection, a scenario planner and territory management sit on Pro only, which matters to revenue leaders more than to teams that just need a dialer.
How Outreach handles your data
The privacy policy states Outreach is headquartered in Seattle and describes encryption in transit and at rest. It says Google Workspace data is not used to develop, improve or train AI or machine learning models, but gives no explicit training terms for other customer data. Retention is described as as long as reasonably necessary, with no fixed periods, and no hosting region is named, since service providers sit in the United States and other countries. The EU-U.S. Data Privacy Framework is a transfer framework, not a security certification.
Where Outreach falls short in practice
- Quote only at every tier. All four Amplify plans show Request pricing, so there is no list price to compare, and the page adds that billing combines per-user pricing with AI credits.
- Caps by tier. API calls are capped at 250,000 on Core and 500,000 on Plus, and custom objects at 5 and 10, which a larger integration project could reach.
- Dialer is one module. Outreach Voice is a feature inside a platform plan, so a team that only needs a dialer pays for agents, coaching and reporting it may not use.
Works with
Alternatives to Outreach
Outreach: common questions
Does Outreach publish prices?
No. All four Amplify plans show Request pricing, with per-user pricing plus consumption-based AI credits and no platform fees. The structured data on the page contains a price of 0 that is a placeholder, not a real price, and no free plan or trial is mentioned.
Which Outreach plan includes the dialer?
Outreach Voice is included on Amplify Essentials and every plan above it, according to the pricing page. The page does not name a dialing mode, so ask whether the dialer is power, parallel or another type, and whether lines per rep are capped.
How many AI credits does Outreach include?
Amplify Essentials includes 10,000 AI credits, Core 25,000, Plus 50,000 and Pro 100,000. Credits are consumption-based, so ask how an agent run or a call summary converts to credits before you size a plan, and what happens when a pool runs out mid-month.
What are the API limits on Outreach?
Core lists 250,000 API calls, Plus 500,000 and Pro 1,000,000, with 5, 10 and 20 custom objects. Essentials lists no API call limit. Check whether these are monthly or annual caps before planning a data sync, and ask what happens when a team goes over.
Does Outreach train AI on customer data?
The privacy policy states only that Google Workspace data is not used to develop, improve or train AI or machine learning models. It gives no explicit statement for other customer data, so request written terms on call recordings and email content, and ask which AI providers process them.