Tool profile
Convoso: cost, fit and limits
Convoso is a contact center and outbound dialer platform that offers predictive and power dialing, dynamic scripting, compliance tools and a Voice AI Agent, sold by custom quote after a live demo to high-volume outbound sales and lead-handling teams.
What to know first
Convoso publishes no plan names, prices or trial. The pricing page says everything is custom and quoted after a live demo, that annual terms are the main model with 20 percent off mentioned, and that carrier fees are billed separately. Predictive and power dialing share one platform, and a Voice AI Agent is a named product. The only integration we found named is Salesforce.
Convoso at a glance
| Maker | Convoso (legal entity name not stated on the pages opened), Not stated on the vendor pages |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Sales Dialer Software in 2026, rank 9 of 12 |
| Website | convoso.com |
Who Convoso is best for
Outbound floors that run predictive dialing
Predictive and power dialing sit in one platform, so a floor can choose a pacing mode by list quality instead of changing vendors.
Teams that script every call
Dynamic scripting during calls and a free AI Sales Script Generator give managers a way to standardize what reps say on high volumes.
Salesforce-based organizations
The Convoso for Salesforce integration is the connector named on the pages we read, which suits teams that already run their pipeline there.
Convoso plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Platform quote | Custom quote, no price published | Predictive and power dialing, dynamic scripting, omnichannel voice, workflow automation, reporting, compliance tools and CRM integrations. |
| SMS and email add-on | Optional add-on, no price published | Omnichannel email and SMS is sold as an optional add-on to the voice platform, outside the core quote. |
| Voice AI Agent | No price published | A named product, also called Convoso Voice AI, listed in the AI and Automation area. The page gives no tier, limit or per-minute rate. |
Checked November 2026.
What Convoso does
- Predictive and power dialing
- The platform dials in predictive or power mode, with the choice left to the team. The pricing page names no line count or pacing ratio.
- Dynamic scripting
- Scripts change during the call, which helps teams with several offers or compliance wording that has to be read exactly. The page does not say how scripts are triggered or who maintains them.
- Voice AI Agent
- A Voice AI Agent is a named product on the site. The pages we read do not describe call types, languages or handoff rules, so request a recorded demo.
- AI Sales Script Generator
- A free resource tool on the website writes sales scripts with AI. It is a content tool, separate from the dialer, and the page does not tie it to a plan.
- Compliance tools and reporting
- The page lists compliance tools, workflow automation and reporting. Details such as do-not-call scrubbing or recording consent are not spelled out in the text we read.
How Convoso handles your data
The privacy policy says personal data is kept no longer than necessary for the stated purposes, privacy request records at least 24 months and purchase data 20 years from the last purchase. Its Connecticut state-law section says Convoso processes personal data for the purpose of training large language models, and the general text does not say whether customer call data trains models. No hosting region or certification is named, only information security measures. Ask for a data processing agreement and the training terms in writing.
Where Convoso falls short in practice
- No published prices or trial. The page offers live demos instead of a trial and publishes no plan, so a buyer cannot test dialing on a real list without sales involvement.
- Carrier fees billed separately. Carrier fees sit outside the platform quote, so the total depends on call volume and routes that the page does not estimate, and a high-volume floor should ask for sample invoices.
- One named integration. Only Salesforce appears by name on the pages we read, so teams on HubSpot or Pipedrive should ask which connectors exist, and at what cost, before a demo.
Works with
Alternatives to Convoso
Convoso: common questions
Does Convoso publish pricing?
No. The pricing page says all pricing is custom and quoted after a live demo, with annual terms as the primary model and 20 percent off annual plans mentioned. Carrier fees are billed separately from the platform fee, so total cost depends on call volume and routes as well as the quote.
Does Convoso offer a free trial?
The page names no free trial and offers live customized demos instead. A team that wants to test dialing on its own list should ask for a pilot and agree beforehand on carrier fees and the length of the term.
What is the Convoso Voice AI Agent?
It is a named product, also called Convoso Voice AI, listed under the AI and Automation area. The pages we read give no prices, languages or call types, so ask for sample calls and the handoff rules to a human.
Does Convoso use customer data to train models?
The Connecticut section of the privacy policy says Convoso processes personal data to train large language models. The general text does not say whether customer call data is included, so ask for a written statement, a data processing agreement and an opt-out for call recordings and transcripts.
Which CRMs does Convoso integrate with?
Salesforce is the connector named, through Convoso for Salesforce. Other CRMs were not found on the pages we opened, which does not prove none exist. Ask for a list with field-level sync details before you sign, and check whether the Salesforce package is included in the platform quote or priced separately.