Tool profile
samedi: cost, fit and limits
samedi is a practice scheduling and patient communication platform made by samedi GmbH that offers online booking, KBV-certified video consultation and an AI telephone assistant for medical practices, mainly in German-speaking markets, sold per doctor per month.
What to know first
samedi publishes three per-doctor monthly prices: Essential at 59 EUR, Comfort Praxis at 99 EUR and Comfort Praxis Premium at 199 EUR. The pricing page does not show what differs between them. Video consultation is KBV-certified, and an AI telephone assistant takes patient requests and books by voice. Add-ons for the AI assistant, portal, video and online payment are quoted, with no published prices.
samedi at a glance
| Maker | samedi GmbH, Germany |
|---|---|
| Free plan | No |
| Entry price | 59 EUR per doctor per month |
| API access | No |
| Category | Best AI Telehealth Software in 2026, rank 6 of 11 |
| Website | samedi.com |
Who samedi is best for
German practices needing certified video
The video consultation is KBV-certified, which matters to German physicians who offer video visits to statutory insurance patients and want the certification stated on the vendor's pricing page.
Practices drowning in phone calls
The AI telephone assistant takes patient requests and books appointments by voice, aimed at practices where reception staff spend much of the day on the phone.
Groups with several systems
samedi lists integration with more than 40 practice or hospital information systems and a referral network, which suits practices that must keep the PVS they already use.
samedi plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Essential | 59 EUR per doctor per month | Online appointment booking, multi-resource planning, patient notifications, appointment series, digital waiting room, referrals, KBV-certified video, booking widget, chat and waitlist. |
| Comfort Praxis | 99 EUR per doctor per month (marked Bestseller) | The same core features as Essential are listed on the pricing page; the page does not state what the tier adds. |
| Comfort Praxis Premium | 199 EUR per doctor per month | The same core features as listed on the pricing page; no differences between the three tiers are shown. |
Checked November 2026.
What samedi does
- AI telephone assistant
- The vendor names an AI telephone assistant that handles patient requests and bookings by voice control. It is an add-on with no published price, so cost comes through a quote.
- KBV-certified video consultation
- Video consultation carries a KBV certification, and the digital waiting room with self check-in prepares patients for it. A chat service and patient account complete the contact channels.
- Resource planning
- The calendar plans staff, rooms and devices together and supports appointment series and waitlists, so a practice can schedule an ultrasound room as well as a doctor.
- Integrations
- samedi lists links to more than 40 practice management or hospital information systems, a booking widget for the practice website and referral networking between practices.
How samedi handles your data
The samedi homepage claims C5 Type 2 attestation (BSI) for the cloud solution, ISO 27001 and ISO 9001 certification by TUEV NORD, GDPR (DSGVO) compliance and end-to-end encryption. These are vendor claims on the homepage. The opened pages did not state a hosting region, a retention period or whether customer data is used to train AI. The legal imprint gives samedi GmbH as the operating entity, based in Germany. A buyer should request the data processing agreement and certificates.
Where samedi falls short in practice
- Add-ons are unpriced. The AI phone assistant, patient portal, video consultation and online payment are quoted, so the 59 EUR entry price does not show the full cost of the features the product is known for.
- Tiers are not explained. Three prices appear for similar listed features, so a practice cannot tell from the page why it should pay 99 EUR or 199 EUR instead of 59 EUR.
- Per-doctor pricing. The monthly price is per doctor, so a six-doctor practice multiplies each figure by six before add-ons and any onboarding cost that the pricing page does not list.
Works with
Alternatives to samedi
samedi: common questions
How much does samedi cost?
samedi publishes Essential at 59 EUR, Comfort Praxis at 99 EUR and Comfort Praxis Premium at 199 EUR, each per doctor per month. The pricing page does not show what separates the tiers. Add-ons for the AI phone assistant, patient portal, video and online payment are quoted.
What does the samedi AI telephone assistant do?
The vendor says the assistant takes patient requests and books appointments by voice control. It is described as an add-on, not part of the published plans, and no price, accuracy figure or language list appears on the opened pages in the pricing text.
Is samedi's video consultation certified?
The pricing page lists a KBV-certified video consultation in the feature set for Essential. KBV is the German statutory physicians' association. A practice should confirm the video add-on terms and any per-consultation fee directly with samedi, since the opened pages do not give those terms.
Does samedi publish its certifications?
The homepage claims C5 Type 2 attestation by BSI, ISO 27001 and ISO 9001 certification by TUEV NORD, GDPR compliance and end-to-end encryption. These are vendor claims on its own page, and the certificates themselves were not opened, so ask for them.
Which systems does samedi connect with?
samedi lists integration with more than 40 practice management or hospital information systems (PVS and KIS), a booking widget for the practice website and referral networking. The opened pages do not name each system, so check the list for your own software.