Tool profile
Jane: cost, fit and limits
Jane is a clinic management platform made by Jane Software Inc. that provides online booking, charting, billing, telehealth and an AI Scribe add-on for health practitioners, with a choice of four regional data centers to pick from at sign-up.
What to know first
Jane has no free trial and no free plan. Balance costs CAD $59 per month for one practitioner profile and 20 appointments a month, Practice costs CAD $79 with unlimited appointments, and Thrive costs CAD $99 with waitlists, packages and rooms. Five AI Scribe notes are included in every account, after which the add-on costs CAD $15 per opted-in practitioner. The clinic picks a data center in Canada, the United States, the UK or Australia.
Jane at a glance
| Maker | Jane Software Inc., Canada |
|---|---|
| Free plan | No |
| Entry price | CAD $59 per month |
| API access | No |
| Category | Best AI Therapy Practice Management Software in 2026, rank 2 of 12 |
| Website | jane.app |
Who Jane is best for
Clinics wanting regional data hosting
Patient data sits in a regional data center chosen at sign-up from four locations, which helps clinics with residency expectations, apart from AI Scribe processing in the United States.
Multi-room clinics
Thrive adds rooms and equipment booking, availability tagging, in-person self check-in and an automated waitlist, tools suited to a clinic with several practitioners.
Practices testing AI scribing cheaply
Every account includes 5 free AI Scribe notes before the CAD $15 per month add-on, a low-risk way to judge note quality.
Jane plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Balance | CAD $59 per month | Single practitioner profile limited to 20 appointments a month and core features, with paid add-ons such as insurance billing and AI Scribe available separately. |
| Practice | CAD $79 per month | One full-time practitioner, unlimited appointments and staff profiles, unlimited free SMS reminders (varies by region) and timesheets. |
| Thrive | CAD $99 per month | Practice features plus rooms and equipment, availability tagging, self check-in, automated waitlist, return visit reminders, packages and memberships. |
| AI Scribe (add-on) | CAD $15 per month per practitioner | Unlimited notes for opted-in practitioners; 5 free notes are included in every plan before the add-on is needed. |
Checked November 2026.
What Jane does
- Charting
- Outcome measures, treatment plans and customizable charting templates are among the core features and cover the clinical record, so a therapist can build templates around the way they write notes.
- Online booking and telehealth
- Online booking and one-to-one telehealth are in the core features, along with intake forms and email reminders, so a small clinic needs no separate video or form tool.
- Insurance Billing
- Billing to insurers is a separate add-on at CAD $20 per month plus $5 per full-time or $2.50 per part-time practitioner, so payer-heavy clinics should price it in.
- Payroll add-on
- Jane Payroll costs $40 per month plus CAD $6 per active staff member, aimed at clinics that pay associates and want payroll handled inside the same system.
- Integrations
- Named connections include Physitrack, Claim.MD, TELUS eClaims, Documo, Mailchimp and Fullscript, which cover exercise programs, claims, faxing, email marketing and supplement dispensing. Check each connection against your own region first.
How Jane handles your data
Jane's privacy notice lets a clinic choose a regional data center in Canada, the United States, the UK or Australia, and defaults patient data to Canada when no regional center exists. AI Scribe processing takes place in the United States through a provider the notice describes as US-based. It does not say whether that provider trains on data. Contact and billing data is kept while an account is active, and patient data retention is set by the clinic. ISO 27001 and SOC 2 are named for data centers, and HIPAA and a BAA are not mentioned.
Where Jane falls short in practice
- . Balance stops at 20 appointments a month, so any working therapist lands on Practice at CAD $79 almost immediately and should compare that figure instead of the entry price.
- . The pricing page says Jane has no free trial, so a demo account from the community or support team is the only way to look around before paying.
- . Insurance billing, payroll and AI Scribe are separate monthly charges, so the clinic total exceeds the plan price once all of them are enabled for several practitioners.
Works with
Alternatives to Jane
Jane: common questions
Does Jane offer a free trial?
No. The pricing page states that Jane has no free trial. It offers a demo account through the community or support team, which lets a buyer explore the interface without paying. Plans begin at CAD $59 per month for Balance.
How many AI Scribe notes are free in Jane?
Every plan includes 5 free AI Scribe notes per account. After that, the add-on costs CAD $15 per month per opted-in practitioner and gives unlimited notes. The privacy notice says processing happens in the United States with a US-based provider.
Where does Jane store patient data?
A clinic selects a regional data center at sign-up from Canada, the United States, the UK or Australia. If no regional center exists for the clinic, patient data goes to Canada. AI Scribe is the exception, since its processing takes place in the United States.
What does the Balance plan limit?
Balance covers a single practitioner profile and 20 appointments per month at CAD $59. Practice at CAD $79 removes the appointment cap and adds unlimited staff profiles and free SMS reminders where available. Most active therapists will outgrow Balance quickly.
Can Jane bill insurance companies?
Yes, as an add-on. Insurance Billing costs CAD $20 per month plus $5 per full-time or $2.50 per part-time practitioner. Jane lists TELUS eClaims and Claim.MD among its connections, so coverage depends on your region and payer. Coverage should be confirmed with Jane before you rely on it.