Tool profile
QFM by Service Works Global: cost, fit and limits
QFM is a computer-aided facility management platform from Service Works Global Ltd. that covers planned and reactive maintenance, job management with a central help desk, asset management, checklists and compliance reporting. It is part of the Service Works Global product range.
What to know first
QFM is presented on the Service Works Global site as a CAFM for planned and reactive maintenance, with job management, asset management with predictive maintenance, checklists and forms, and compliance reporting. Paymech is named as an integrated partner. The vendor describes AI-powered data analysis for QFM and for the Geminus building lifecycle platform without naming a feature. The pricing URL returned a 404 and no amount appears.
QFM by Service Works Global at a glance
| Maker | Service Works Global Ltd., Not stated on the vendor pages |
|---|---|
| Free plan | No |
| Entry price | Quote only |
| API access | No |
| Category | Best AI Facility Management Software in 2026, rank 11 of 13 |
| Website | swg.com |
Who QFM by Service Works Global is best for
Contractors and FM providers
Planned and reactive jobs, checklists and forms suit service providers who must prove each visit was completed to a client.
Compliance-led sites
Compliance reporting is a named feature, which helps teams that must show inspection and statutory check records. Checklists also help new staff follow the same steps on each visit.
Teams using Paymech
Paymech is named as an integrated partner, so organizations with that payment system may find the connection described. Ask how the connection moves invoices or job data.
QFM by Service Works Global plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Not published | Pricing page returned a 404 | The pages read show no plan names, amounts, trial or free plan. Request a quote covering users, sites and the Geminus platform if wanted. |
| QFM CAFM | Not published on the pages read | Planned and reactive maintenance, job management, asset management, checklists and compliance reporting. No amounts or user limits appear. |
| Geminus platform | Not published on the pages read | Named as the building lifecycle platform on the same site. Pricing and how it differs from QFM are not stated. |
Checked November 2026.
What QFM by Service Works Global does
- Planned and reactive maintenance
- The CAFM handles scheduled maintenance and unplanned jobs, so recurring checks and breakdowns share a single job list. Recurring checks and breakdown repairs can then be reported from one place instead of separate spreadsheets.
- Central help desk
- A centralized help desk manages job requests and dispatch, which gives requesters one point of contact. Requesters and technicians can both follow the status of each job, which cuts status calls.
- Asset management
- Assets are managed with predictive maintenance mentioned on the features page. The method behind the predictions is not described. Ask which assets support condition inputs and how often predictions refresh.
- Checklists and forms
- Checklists and forms capture inspection results on site, which supports the compliance reporting feature. Completed forms can be attached to the job record and used later as evidence in an audit or a client dispute.
- Compliance reporting
- Reports show compliance status for audits. The pages do not list the standards covered, so ask which regulations are supported. Ask for a sample audit report before comparing against other CAFM products.
How QFM by Service Works Global handles your data
The privacy policy was opened, but the pages we read do not state retention periods, a hosting region, certifications or whether customer data trains AI models. The vendor describes AI-powered data analysis for QFM and Geminus without naming a feature, so what data feeds it is unknown. Service Works Global Ltd. is named as the maker, and no headquarters country appears on the pages read. Ask for a data processing agreement, security documentation and the hosting location before use.
Where QFM by Service Works Global falls short in practice
- AI not named. AI-powered data analysis is mentioned for QFM and Geminus, but no feature is named, so it cannot be judged from the pages read. Ask which feature is live today.
- Two platforms named. QFM and Geminus are both described as current platforms, so confirm which one a quote covers and how they differ. Ask for a written comparison of scope.
- No price or country. The pricing URL returned a 404 and the pages read give no headquarters country, so cost and contract jurisdiction need direct answers. Ask which entity contracts and in which country.
Works with
Alternatives to QFM by Service Works Global
QFM by Service Works Global: common questions
What is the difference between QFM and Geminus?
Both are named as current platforms on the Service Works Global site. QFM is described as the CAFM for planned and reactive maintenance, and Geminus as a building lifecycle platform. The pages we read do not spell out how they overlap, so ask which one your quote covers.
Does QFM include AI?
The vendor describes AI-powered data analysis for QFM and Geminus but does not name a specific feature on the pages we read. Ask for a live example, the data it uses and whether it is included in the base price or sold as an extra.
Does QFM publish pricing?
No. The pricing URL returned a 404 and no amount appears on the pages we read. As of November 2026 a quote is the only route. Ask for a breakdown by user, site and module, and for the term, renewal and notice conditions.
What does QFM do for compliance?
Compliance reporting and checklists and forms are named features. The pages do not list the regulations or inspection types covered, so ask which standards your sector needs and request a sample report showing how an audit trail looks for one completed job.
Which partners does QFM name?
Paymech is named as an integrated partner. No wider connector list appears on the pages we read. Ask for the list of supported integrations, whether each is native or built through an API, and who maintains the connection when a partner changes its product.