Tool profile
SmartSuite: cost, fit and limits
SmartSuite is a work management and no-code database platform made by SmartSuite Holdings, Inc. in which teams build Solutions of linked tables, forms and workflows, with a set of AI copilots, field agents and workflow agents.
What to know first
SmartSuite sells Team at $15 per seat per month billed annually (three seats minimum), Professional at $32 (five seats), and a custom Enterprise plan from 25 billable users. There is no permanent free plan, only a 14-day Professional trial without a card. AI is included from Team upward, and customers pick a US or EU data center at sign-up. Several AI items on the pricing page are marked coming soon, so the shipped set is smaller than the full list.
SmartSuite at a glance
| Maker | SmartSuite Holdings, Inc., United States |
|---|---|
| Free plan | Free trial only |
| Entry price | $15 per seat per month billed annually |
| API access | Yes |
| Category | Best AI No-Code Database Tools in 2026, rank 7 of 13 |
| Website | smartsuite.com |
Who SmartSuite is best for
Small operations teams
Team includes SmartSuite AI, unlimited Solutions and 5,000 records per Solution, enough to run several processes for a few seats before the record cap on a single Solution becomes a problem.
Google Workspace or Outlook users
Professional adds Gmail and Outlook integrations, along with folders, advanced permissions and 100,000 records per Solution, which fits teams that live in their inbox.
Enterprises with security reviews
Enterprise lists SSO, SCIM, audit logs, IP address restrictions and Data Loss Prevention, with 400,000 records per Solution, for buyers who face a formal security review.
SmartSuite plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Team | $15 per seat per month billed annually ($20 monthly), minimum 3 billable users | SmartSuite AI, unlimited Solutions, 5,000 records per Solution, 50GB file storage and a 30-day Recycle Bin. |
| Professional | $32 per seat per month billed annually ($36 monthly), minimum 5 billable users | Everything in Team plus folders, Gmail and Outlook integrations, advanced permissions, 100,000 records per Solution, 100GB storage. |
| Enterprise | Custom pricing, minimum 25 billable users on an annual plan | Everything in Professional plus SSO, SCIM, audit logs, IP restrictions, Data Loss Prevention, 400,000 records per Solution and 500GB storage. |
| Signature | Not published | Priced per solution, with terms set by contact with sales; no amount is published on the pricing page. |
Checked November 2026.
What SmartSuite does
- AI Agent Studio
- SmartSuite AI Agent Studio provides AI Workflow Agents and a central AI Control Center. The pricing page marks Solution Copilot and Operational Agents as coming soon.
- Copilots and field agents
- A Workflow Builder Copilot helps build automations, AI Field Agents enrich records, and SmartDoc Copilot assists with documents. These tools are included from Team upward, not sold as an add-on.
- Solutions with record caps
- Unlimited Solutions on Team each hold 5,000 records, rising to 100,000 on Professional and 400,000 on Enterprise. File storage grows alongside, from 50GB on Team to 500GB on Enterprise.
- Mail integrations
- Gmail and Outlook integrations start on Professional, which lets email threads connect to records in a Solution. Outlook is named alongside Gmail, so Microsoft 365 shops are covered too.
- Enterprise controls
- Enterprise adds SCIM provisioning, audit logs, IP address restrictions and Data Loss Prevention, and the homepage states AES-256 encryption at rest and HTTPS in transit. APIs and webhooks are also named on the homepage.
How SmartSuite handles your data
The privacy policy says Google Workspace APIs are not used to train generalized AI or machine learning models, and no general training statement covers other customer data. Data is kept only as long as reasonably required to provide the service, longer where law requires. The policy's structured data says a United States or European Union data center is chosen at sign-up on any plan. The homepage states AES-256 encryption at rest and HTTPS in transit. The policy links a Trust Center that we did not open, so certifications are unconfirmed here.
Where SmartSuite falls short in practice
- No permanent free plan. Evaluation relies on a 14-day Professional trial. After that, the cheapest route is Team with a three-seat minimum, which is a barrier for solo users.
- Several AI items are not shipped. Solution Copilot and Operational Agents are marked coming soon. A buyer should count only AI features that show as available on the day of purchase.
- Record caps per Solution. Team allows 5,000 records per Solution, so a growing contact or inventory table pushes a team toward the $32 Professional plan, which also raises the minimum to five billable users.
Works with
Alternatives to SmartSuite
SmartSuite: common questions
Does SmartSuite have a free plan?
No permanent free plan is shown. The pricing page offers a 14-day Professional trial with no credit card, and the cheapest paid tier is Team at $15 per seat per month billed annually with a minimum of three billable users.
Can I choose a US or EU data center?
The policy's structured data says customers choose a United States or European Union data center at sign-up on any plan. We read this in the policy text, not in the product, so confirm the choice during signup and ask whether it can be changed later.
Which SmartSuite plans include AI?
SmartSuite AI is included in Team, Professional and Enterprise, with the Workflow Builder Copilot, AI Workflow Agents, AI Field Agents and SmartDoc Copilot. Solution Copilot and Operational Agents are marked coming soon, so they should not drive a purchase. Ask the vendor for the status of each before you sign.
What does the Enterprise plan add?
Enterprise lists SSO, SCIM provisioning, audit logs, IP address restrictions and Data Loss Prevention, plus 400,000 records per Solution and 500GB of storage. It needs a minimum of 25 billable users on an annual plan, at a custom price, so smaller teams stop at Professional.
Does SmartSuite train AI on my data?
The privacy policy says Google Workspace APIs are not used to train generalized AI or ML models. No general statement about other customer data was found on the pages we read, so ask for a written answer if your contract needs one, including how the AI features handle record content.