Tool profile
Willo: cost, fit and limits
Willo is a candidate screening platform made by Willo Technologies Limited of Glasgow that lets employers send structured assessments with video, audio, written, multiple-choice and identity questions. Recruiters review answers asynchronously, and Willo Intelligence adds transcripts, summaries, benchmarks and follow-up questions for hiring teams.
What to know first
Willo offers two ways to buy: Lite, charged per live role per month with no contract, and Enterprise, billed by the year with a printed starting price. The assessment library, scorecards, anti-cheat and API are present in both, while single sign-on, ATS connections and longer retention belong to Enterprise. Identity, right-to-work and background checks are sold separately as credits. A Glasgow company runs it.
Willo at a glance
| Maker | Willo Technologies Limited, United Kingdom |
|---|---|
| Free plan | No |
| Entry price | £49 per live role per month for Willo Lite |
| API access | Yes |
| Category | Best AI Video Interviewing Software in 2026, rank 3 of 11 |
| Website | willo.video |
Who Willo is best for
Seasonal or project hiring
Lite charges only for the roles you have live in a month, so a team that hires in bursts avoids paying for idle seats.
HR teams that want more than video
Assessments can mix video, audio, written and multiple-choice questions, and a library of ready-made assessments saves time writing them. Teams can start from that library and adapt questions to a role.
Employers with security reviews
Enterprise lists ISO 27001, MFA, SSO and security reviews, and a public Trust Center gives procurement staff documents to read first.
Willo plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Willo Lite | £49 per live role per month | Up to 5 live roles, 150 assessed candidates per role and 5 users, with Willo Intelligence, scorecards, branding and anti-cheat. |
| Willo Enterprise | From £2,999 per year | Custom roles and users, 50+ native integrations, SSO, 12+ months of retention, ISO 27001 materials and a dedicated customer success manager. |
| Verification credits | Sold as add-ons | ID check, right-to-work check and background check are bought as credits on either plan, and Willo Verified covers CV and employer screening. |
Checked November 2026.
What Willo does
- Willo Intelligence
- The AI layer produces transcripts, summaries, follow-up questions, benchmarks and role-specific insights, while the page states that people keep the hiring decision. Candidates see none of this scoring, and employers can edit the criteria used in the comparison.
- Mixed question types
- Candidates can answer by video, audio, text, file or multiple choice, and an assessment library of more than 1,500 ready-made assessments is listed on the home page.
- Anti-cheat and identity
- Anti-cheat tools sit in both plans, and Willo Proof ID checks a candidate's identity. Willo Verified covers CV screening and employer verification for Enterprise buyers.
- Wilma support agent
- An AI agent named Wilma answers support questions in the app, alongside 24/7 candidate support, which cuts the number of messages a recruiter handles. This reduces the volume of candidate emails that reach a recruiter's inbox during a busy campaign.
- Open API and Zapier
- The API is open on both plans, and Zapier and Integrately connect Lite accounts, while Enterprise adds native links to ATS and HRIS systems. Lite includes the API, so even small accounts can push results to their own tools.
How Willo handles your data
Willo's privacy notice names Willo Technologies Limited in Glasgow as the company and says personal data is primarily hosted in the European Union on Amazon Web Services, with limited processing or access in the United States depending on configuration. Candidate data is purged 30 days after a fixed-term contract expires, and rolling contracts keep it for a maximum of 12 months from submission. The notice does not say whether customer data trains AI models. A sub-processor list and a Trust Center are published.
Where Willo falls short in practice
- Lite leaves out enterprise controls. SSO, 12-month retention, advanced compliance and ATS connection are Enterprise features. A Lite buyer who later needs them has to change contract type. A buyer who needs these on day one should price Enterprise instead of Lite.
- Price shown in several currencies. The pricing page lists dollar, euro and Australian dollar equivalents without clear labels, so finance staff should confirm the billing currency in writing. Ask for an order form that states one currency, the term and the renewal rule in the same document.
- AI training is not addressed. The privacy notice gives hosting and retention details but is silent on training, so security teams should ask Willo for a written answer first. Ask for the vendor's position on training, sub-processors and retention in one signed letter.
Works with
Alternatives to Willo
Willo: common questions
What does Willo Lite cost for a single hire?
Lite charges £49 per live role per month, up to five live roles and 150 assessed candidates per role. A role filled within one month costs £49 plus any identity or background check credits. There is no contract, and non-profits receive a 50 percent discount.
Is Willo certified for information security?
The pricing page states ISO 27001 certification and links a Trust Center. The footer on the home page also says the company is ISO aligned, which is a different claim, so ask for the current certificate when procurement reviews the vendor.
How long does Willo keep candidate data?
On fixed-term contracts, candidate data is purged at expiry plus a 30-day grace period. On indefinite or rolling contracts it is kept for a maximum of 12 months from submission, according to the privacy notice. Plan the export of recordings and scorecards before the contract ends, since the purge follows the term.
Which ATS systems does Willo connect to?
The pricing page lists 50+ native integrations on Enterprise, including Workday, SAP SuccessFactors, Oracle, Greenhouse, iCIMS, UKG, Lever, BambooHR and Ashby. Lite accounts connect through Zapier and Integrately instead. Check that the specific ATS you use appears on the current list before you buy, and ask which tier carries it.
Does Willo use AI to decide who is hired?
No. The home page says AI supports shortlisting without handing decisions to AI, and describes Willo Intelligence as AI-assisted insights with human-led decisions. Reviewers see transcripts, summaries and benchmarks, then choose who moves on. The employer remains responsible for telling candidates how AI is used in the process, as the vendor notes.