Tool profile
Zanda: cost, fit and limits
Zanda is a practice management platform made by Zanda Health Pty Ltd that bundles appointment scheduling, progress notes, billing, telehealth and a client booking portal for health practitioners, with a BizzyAI layer for scribing and summaries.
What to know first
Zanda charges US$29 per month for Starter, with US$14.50 for the first 6 months, and US$49 for Growth plus US$29 for each additional practitioner. A 14-day trial is offered and there is no free plan. BizzyAI Core is included on every plan with 4 AI Scribe appointments per month, and BizzyAI Pro adds unlimited scribing for US$19 per practitioner. The privacy policy states ISO 27001 certification and an explicit no-training commitment.
Zanda at a glance
| Maker | Zanda Health Pty Ltd, Not stated on the vendor pages |
|---|---|
| Free plan | Free trial only |
| Entry price | US$29 per month |
| API access | No |
| Category | Best AI Therapy Practice Management Software in 2026, rank 4 of 12 |
| Website | zandahealth.com |
Who Zanda is best for
Practices that need written AI terms
Zanda says in its privacy policy that customer data is not used to train or fine-tune foundation models, a statement most competitors do not publish.
Small teams moving up from solo
Growth adds practitioner scheduling, multiple locations and room management for US$49 per month plus US$29 per additional practitioner, a gradual step up from Starter.
Clinicians who use AI occasionally
BizzyAI Core covers 4 AI Scribe appointments each month and daily summaries, so a clinician can try scribing before buying unlimited use.
Zanda plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Starter | US$29 per month (US$14.50 for 6 months) | One practitioner, 1,000 appointments, unlimited clients, 100 GB storage, BizzyAI Core, reminders, intake forms, billing and a booking portal. |
| Growth | US$49 per month plus US$29 per extra practitioner | Unlimited appointments and storage, advanced waitlist, note templates, multiple locations, room management, team messaging and reports. |
| BizzyAI Pro (add-on) | US$19 per practitioner per month | Unlimited AI Scribe and deeper AI Insights across full client histories and practice-wide trends, subject to a fair use policy. |
| Telehealth Pro (add-on) | US$9 per practitioner per month | Paid telehealth upgrade for practitioners who need more than the basic free video that comes with Starter; billed monthly per practitioner on top of the plan. |
Checked November 2026.
What Zanda does
- BizzyAI Core
- Included on all plans: unlimited AI writing and editing, daily AI appointment summaries, and AI Insights across a client's last 3 sessions, so every practitioner has some AI without paying extra.
- AI Scribe quota
- Core allows 4 scribed appointments per month; Pro raises this to unlimited under a fair use policy, so heavy scribe users effectively pay US$19 per practitioner more.
- Intake and communication
- Paperless intake forms, automatic reminders and communication automations come with Starter, and bulk communication and team messaging join on Growth for larger practices. The Growth tier adds bulk communication.
- Practice operations
- Growth adds a Practice Operations Manual with AI tools, room and resource management and practitioner scheduling, which helps a multi-clinician site coordinate who uses which room.
- Billing and payments
- Integrated billing is on Starter, with Stripe Connect for card payments at US$0.50 per payment plus card fees, and SMS sent from the system billed at US$0.09 per message.
How Zanda handles your data
Zanda's privacy policy states: customer data is not used to train or fine-tune foundation models or to improve third-party AI models. It claims ISO 27001 certification and shows HIPAA and GDPR badges, but does not mention SOC 2 or a business associate agreement. AI processing runs on AWS Bedrock within the vendor's AWS environment, with no region named, and the processor list was not opened. Account data is kept for the active account plus a regulation-specified period, and AI inputs, outputs and logs for a limited period with no duration given.
Where Zanda falls short in practice
- . Four AI Scribe appointments a month cover only a light caseload, so a full-time therapist needs BizzyAI Pro at US$19 per month to scribe every session.
- . The policy names AWS Bedrock for AI processing but no region, so practices with data residency rules must request the processor list before turning on the AI features.
- . SMS at US$0.09 per message and Stripe Connect at US$0.50 per payment sit outside the monthly plan and add up for practices that text every reminder.
Works with
Alternatives to Zanda
Zanda: common questions
How much does Zanda cost for one therapist?
Starter is US$29 per month, or US$14.50 per month for the first 6 months as a promotion. A therapist who wants unlimited AI Scribe adds BizzyAI Pro at US$19, bringing the standard monthly cost to US$48 before SMS and payment fees.
Does Zanda use my data to train AI models?
No, according to its privacy policy, which states that customer data is not used to train or fine-tune foundation models or to improve third-party AI models. It also says AI inputs, outputs and logs are kept for a limited period without naming how long.
What is the difference between BizzyAI Core and Pro?
Core is included on all plans and offers unlimited AI writing, 4 AI Scribe appointments per month, daily summaries and insights on a client's last 3 sessions. Pro costs US$19 per practitioner per month and adds unlimited scribing and insights across full histories, under a fair use policy.
Does Zanda have a free plan?
No. Zanda offers a 14-day free trial with no credit card required, after which Starter costs US$29 per month, or US$14.50 per month for the first 6 months as a promotion. Basic telehealth is included, while Telehealth Pro is a US$9 per practitioner add-on.
Is Zanda ISO 27001 certified?
The privacy policy states that Zanda is ISO 27001 certified, and the site shows HIPAA and GDPR badges. SOC 2 is not mentioned and the certificate itself was not opened, so request the certificate and a business associate agreement if your clients' regulations demand them.