Tool profile
CallHippo: cost, fit and limits
CallHippo is a cloud phone system and AI voice platform that offers business calling, call recording, SMS and an AI Voice Agent for small sales and support teams, with prices shown per user and per agent.
What to know first
CallHippo lists a Basic phone plan at $0 for the first six months, then Starter at $18 per user, plus Professional at $30 and Ultimate at $42. An AI Voice Agent costs $45 per agent a month plus $0.29 per minute of calling. Several prices sit beside a Custom pricing label, and rupee figures appear in the captured text, so the final quote may differ from what a US buyer sees on screen.
CallHippo at a glance
| Maker | CallHippo (legal entity name not stated on the pages opened), Not stated on the vendor pages |
|---|---|
| Free plan | Free trial only |
| Entry price | $0 for Basic during the first 6 months, then Starter at $18 per user per month |
| API access | No |
| Category | Best AI Sales Dialer Software in 2026, rank 11 of 12 |
| Website | callhippo.com |
Who CallHippo is best for
Small teams that need low-cost phone lines
Basic covers calling, voicemail, click to dial, SMS and MMS at no charge for six months, which suits a team still validating outbound.
Teams that want call summaries and transcription
Professional lists call recordings, call transcription, AI voicemail transcription and lifetime call logs, with Ultimate adding call summaries, so a manager can review calls without listening to full recordings.
Buyers testing an AI voice agent
The Voice Agent starts with 100 free minutes and a 10-day trial, so a team can test automated calls before paying per minute.
CallHippo plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Basic | $0 per user per month billed annually, free for the first 6 months | Calling, voicemail, click to dial, business hours, SMS and MMS and two-factor authentication, with a required upgrade to Starter after six months. |
| Professional | $30 per user per month, with a Custom pricing label | Unlimited US and Canada calling, call recordings, 500 SMS, AI voicemail transcription, call transcription and lifetime call logs. |
| Ultimate | $42 per user per month, with a Custom pricing label | Unlimited US and Canada calling, smart DID routing, 1,000 SMS, call summary, SSO and a dedicated account manager. |
| AI Voice Agent | $45 per agent per month plus $0.29 per minute | 100 free minutes on start, an AI voice agent and a 10-day free trial, with calling billed separately. |
Checked November 2026.
What CallHippo does
- AI Voice Agent pricing
- The agent costs $45 per agent per month and calling is billed at $0.29 per minute, so a busy agent costs far more than the monthly fee, and the 100 starting minutes run out fast.
- AI Copilot pilot plan
- A pilot plan at $10 per user per month adds call transcription, sentiment analysis and call summaries on top of the phone system, and the page labels it a pilot, so terms may change.
- Machine detection on outbound
- Automatic machine detection is listed on the outbound side, which helps reps skip voicemail. The pages we read do not name a power or predictive dialer.
- Call transcription and summaries
- Professional adds call transcription and AI voicemail transcription, and Ultimate adds call summaries, so review data grows with each tier, and the entry Basic plan has none of them.
- Outcome-based voice agent
- An outcome-based AI Voice Agent billed per booked demo is described as quote only, so a team pays for results rather than minutes, though the page gives no price for a booked demo.
How CallHippo handles your data
The privacy policy does not say whether customer data trains AI models and sets no fixed retention periods, saying personal information is deleted or aggregated, or stored and isolated where deletion is not possible. Servers are in the United States and India. The policy names no certification, though the website footer shows GDPR, ISO and AICPA logos with alt text only, which the policy does not explain. Ask for audit reports before relying on those badges.
Where CallHippo falls short in practice
- Free Basic ends after six months. Basic is free only for the first six months, after which users must move to Starter at $18 per user, so the $0 headline is temporary and a team should budget for the upgrade from the start.
- Custom labels beside prices. Several plans show a dollar price next to a Custom pricing or Contact Us label, and rupee figures appear, so a US buyer should request a written quote.
- Per-minute AI billing. Voice Agent calling is billed per minute on top of the monthly fee, and Enterprise needs 50 users, so costs rise quickly for larger teams.
Works with
Alternatives to CallHippo
CallHippo: common questions
How much does CallHippo cost per user?
As of November 2026, Basic is $0 for the first six months, Starter is $18, Professional $30 and Ultimate $42 per user per month. Several listed prices carry a Custom pricing label, so confirm the final figure, and note that Enterprise needs at least 50 users.
How is the CallHippo AI Voice Agent billed?
It costs $45 per agent per month plus $0.29 per minute of calling, billed separately. The plan starts with 100 free minutes and a 10-day trial. An outcome-based version billed per booked demo is available by quote, so a team can compare per-minute cost against per-meeting cost.
Does CallHippo have a power dialer?
The pages we read list automatic machine detection on the outbound side but do not name a power or predictive dialer. A sales team that needs list dialing should ask for a demo and test it against PhoneBurner or Kixie.
Where does CallHippo host data?
The privacy policy says servers are in the United States and India. It sets no fixed retention periods and names no certification, although the site footer shows GDPR, ISO and AICPA logos that the policy text does not explain, so ask for the actual reports.
Is CallHippo really free for six months?
The Basic plan is listed at $0 per user billed annually, free for the first six months per a footnote, then upgraded to Starter at $18 per user. Basic lacks call recording and unlimited calling, so test whether it fits your use.