Tool profile
Healthie: cost, fit and limits
Healthie is a practice platform made by Healthie Inc. that combines scheduling, charting, a client portal, payments and telehealth video with AI charting, mainly for dietitians, wellness practices and small group clinics, with plans capped by active client count.
What to know first
Healthie's pricing page lists four plans, Core, Essentials, Plus and Group, with client caps of 10 and 250 on the first two. The page shows two sets of figures: plan cards render Core as $1999 per month billed monthly and $18 billed annually, while the feature table lists $19. The page does not explain the gap. AI charting turns telehealth, phone and in-person sessions into notes, with additional fees.
Healthie at a glance
| Maker | Healthie, United States |
|---|---|
| Free plan | Free trial only |
| Entry price | $19.99 per month (Core, billed monthly) |
| API access | Yes |
| Category | Best AI Telehealth Software in 2026, rank 1 of 11 |
| Website | gethealthie.com |
Who Healthie is best for
Dietitians and nutrition coaches
Client portal, charting, payments and individual video on Core, plus online programs on Plus, fit practices that sell ongoing plans to clients rather than single visits.
Practices using Zoom already
Healthie lists a HIPAA-compliant Zoom integration at no extra cost, and the AI charting covers Zoom sessions, so a clinic can keep Zoom and add notes.
Small group practices
The Group plan adds a shared calendar, roles and permissions and internal team chat, with team members at $50 per month per clinician.
Healthie plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Core | $1999 per month billed monthly; $18 billed annually (feature table: $19) | 10 active clients, scheduling, payment processing, charting, individual telehealth video, client portal and iOS and Android app. |
| Essentials | $4999 per month billed monthly; $45 billed annually (table: $49) | 250 active clients, free outbound fax, custom forms, ClaimMD integration starting at $30 per month, group and blast messaging. |
| Plus | $12999 per month billed monthly; $115 billed annually (table: $129) | Unlimited clients, group telehealth, online programs and a dedicated eFax line, on top of the features listed for Core and Essentials. |
| Group | $14999 plus per month billed monthly; $135 plus billed annually (table: $149) | Shared calendar, roles and permissions, internal team chat and team members at $50 per month per clinician. |
Checked October 2026.
What Healthie does
- AI charting
- Healthie-built documentation tools turn in-person, phone and Zoom telehealth sessions into chart notes and transcripts. The pricing page says it comes with additional fees, with no rate shown on the opened page.
- Telehealth video
- Individual video calls are included from Core, and group telehealth appears from Plus. Zoom integration is listed as HIPAA compliant and at no additional cost.
- Client portal and mobile app
- Core includes a client portal plus iOS and Android apps, so clients can book, pay and message from a phone without a separate patient engagement product.
- Online programs
- Plus adds online programs for ongoing client plans, alongside dedicated eFax and unlimited clients. This suits practices selling a structured program to clients rather than single appointments.
How Healthie handles your data
The pricing page states Healthie is HIPAA and SOC 2 compliant, and the privacy policy says it is certified to the US Data Privacy Framework and participates in the EU-U.S., Swiss-U.S. and UK Extension programs. Data is stored in the United States. The policy says Healthie may use AI to help provide the services and may create aggregated, de-identified data, but does not say whether provider or patient data trains a model. It also says it does not govern a provider's own use of PHI, which the provider's notice covers.
Where Healthie falls short in practice
- Plan caps on clients. Core stops at 10 active clients and Essentials at 250, so a growing practice reaches a paid upgrade quickly even if the video is all it uses.
- AI charting fees. The AI documentation tools are priced as an add-on, and the opened page shows no rate, so the true monthly cost of a session-note workflow is unknown.
- Ambiguous price display. Because the same page shows two figures for each plan, a buyer cannot read a reliable monthly cost without asking the vendor to confirm which one applies.
Works with
Alternatives to Healthie
Healthie: common questions
How much does Healthie cost?
The pricing page shows two sets of figures. Plan cards render Core at $1999 per month billed monthly and $18 billed annually, while the feature table lists $19 for Core, $49 for Essentials, $129 for Plus and $149 for Group. The page does not explain the difference, so confirm the amount with Healthie.
Does Healthie have its own video or does it use Zoom?
Both appear on the pricing page. Core includes individual telehealth video calls, group telehealth starts at the Plus plan, and a HIPAA-compliant Zoom integration is listed at no additional cost. The AI charting also covers Zoom telehealth sessions, so a clinic can keep Zoom.
What does Healthie AI charting do?
Healthie describes AI charting as its own AI documentation tools for in-person, phone and Zoom telehealth sessions, producing chart notes and transcripts. The page notes additional fees. It gives no accuracy data and does not say how long recordings are retained.
Is Healthie SOC 2 compliant?
The pricing page says Healthie is HIPAA and SOC 2 compliant. The privacy policy adds certification to the US Data Privacy Framework and participation in the EU-U.S., Swiss-U.S. and UK Extension programs. The policy states data is stored in the United States.
How many clients does each Healthie plan allow?
Core covers 10 active clients and Essentials covers 250. Plus is listed with unlimited clients. The Group plan targets teams and adds a shared calendar, roles and permissions, internal team chat, with team members at $50 per month per clinician.