Tool profile
Interviewer.AI: cost, fit and limits
Interviewer.AI is an AI video interview platform made by Interviewer.AI Pte. Ltd. of Singapore that runs recorded and avatar-led interviews with transcripts, scores and summaries. Hiring teams, staffing agencies and universities use it to screen applicants and admission candidates, and it also offers AI mock interviews for job seekers.
What to know first
Interviewer.AI sells by interview credits instead of seats. A standard AI video interview costs one credit, and a conversational avatar interview costs two, each with an assessment report. Plans differ in credit allocation, interview length, job posts and user licenses, while ATS links and data residency choices sit in the custom Enterprise tier. Its privacy policy names the large language models that read transcript text, which few rivals disclose.
Interviewer.AI at a glance
| Maker | Interviewer.AI Pte. Ltd., Singapore |
|---|---|
| Free plan | Free trial only |
| Entry price | $199 per month for Essential |
| API access | Yes |
| Category | Best AI Video Interviewing Software in 2026, rank 2 of 11 |
| Website | interviewer.ai |
Who Interviewer.AI is best for
Teams testing avatar interviews
Credits let a recruiter try conversational interviews on a few roles and see the cost per candidate before committing to a custom contract.
Staffing agencies
The page lists agencies as a target buyer, and credits roll over between months, which suits uneven client demand better than a fixed per-seat price.
University admissions offices
Admissions interviews and AI mock interviews for students are separate products, so a school can use one vendor for selection and for practice.
Interviewer.AI plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Essential | $199 per month | 50 interview credits a month, 20-minute interviews, 3 job posts a month, 15 user licenses, AI resume screening and relevancy scoring. |
| Professional | $399 per month | 120 interview credits, 30-minute interviews, 5 job posts, 25 licenses, summaries, transcripts, fraud checks, avatar interviews and adaptive follow-ups. |
| Enterprise | Custom, billed annually | Custom credits and durations, 200 job posts a month, 40+ licenses, ATS integrations, data export, custom scoring and data residency flexibility. |
| Credit top-up | From $150 for 50 credits | Available only with an active Essential or Professional plan. Unused credits roll over, and a credit returns if an invitation expires after 30 days. |
Checked November 2026.
What Interviewer.AI does
- Credit-based billing
- A credit is reserved when a candidate is invited and returned if the candidate is deleted or the invitation lapses after 30 days, so the bill follows completed interviews.
- Conversational avatar interviews
- Professional adds an AI avatar that asks follow-up questions based on earlier answers, with a library of two avatar models. Enterprise adds a larger voice library and custom avatar voices.
- Explainable scoring
- Reports break down why a candidate received a score, and each candidate answers the same role-aligned questions against shared criteria, which makes side-by-side review simpler.
- Interview fraud checks
- Professional includes checks aimed at cheating in recorded interviews, and the privacy policy says candidates can delete their own interviews in the portal. Check how your jurisdiction treats biometric checks before enabling them on live roles.
- AI job descriptions
- Both lower plans can generate job descriptions with AI, which gives recruiters a starting point for the questions and criteria. Teams can then edit that draft instead of writing a role profile from scratch for every opening.
How Interviewer.AI handles your data
The privacy policy says AI providers evaluate transcript text only, with no raw video, audio or direct identifiers, and names OpenAI, Anthropic and Google. It adds that providers do not train on API data. Anonymized, aggregated data may improve the platform, while contributing data to model training needs separate consent. Raw video and audio in the AI pipeline are deleted within 24 hours, but avatar interviews keep them for audit. Hosting is AWS Singapore, with Mumbai, Sydney or Frankfurt available. Employers set retention when they are the controller.
Where Interviewer.AI falls short in practice
- Enterprise-only integrations. The pricing page lists ATS connections such as Workday, SAP SuccessFactors and Greenhouse only on the Enterprise tier, so smaller teams export results by hand.
- No refunds. Paid plans cancel before renewal, but the company does not offer refunds. A team that buys a year and then changes its hiring plan cannot recover the unused part.
- Avatar recordings are kept. For avatar interviews, raw video and audio are kept for audit and platform integrity, unlike the standard pipeline. Employers should add this to their candidate notices and retention schedule.
Works with
Alternatives to Interviewer.AI
Interviewer.AI: common questions
How does Interviewer.AI count credits?
A standard AI video interview costs one credit and a conversational AI interview costs two, each with an assessment report. A credit is reserved at invitation. It is returned if you delete the candidate or the invitation expires after 30 days.
Does the free trial of Interviewer.AI need a card?
The pricing page says paid plans include a 14-day free trial with up to five AI interview assessments. The card is not charged until the trial ends, so a card is still entered. You can change plans at any time, effective from the next billing cycle.
Which AI models does Interviewer.AI send candidate answers to?
Its privacy policy names OpenAI, Anthropic and Google. They evaluate transcript text only, without raw video, audio or direct identifiers. The policy says these providers do not use API data to train their general-purpose models. Employers should still list these providers in their own candidate notices and records of processing.
Can Interviewer.AI keep EU candidate data in Europe?
The privacy policy lists AWS Frankfurt for EU and UK employer accounts where required, alongside Singapore as primary and optional Mumbai and Sydney regions. Ask for the region in your order form, because Enterprise lists data residency flexibility. Pick the region at contract stage, because moving stored interviews later is harder than choosing correctly at the start.
Does Interviewer.AI replace human reviewers?
The pricing page lists human-in-the-loop review on the Essential plan, and the home page frames scores as explainable breakdowns rather than black-box decisions. Recruiters still decide who advances, and the employer carries the notice duties toward candidates. Keep a written rule about when reviewers may override the ranking and how they record why they did.