Category
AI patient engagement software: what they are and who makes them
agentic ai platforms for health systems, front-desk suites for small practices, intake, access and voice-first tools, scheduling-led and crm-based options: Artera, Luma Health, Phreesia through NexHealth.
Types of AI patient engagement software
Agentic AI platforms for health systems
Artera, Luma Health and Notable sell AI agents for scheduling, intake, referrals and outreach, usually to multi-site groups running Epic or Oracle Health. Buying means a demo, a services conversation and a quote. None of the three publishes tiers, and each describes agents rather than a fixed feature list.
Front-desk suites for small practices
Weave, Solutionreach and Curogram bundle texting, reminders, reviews, payments and a phone system or AI receptionist for dental, medical and specialty offices. They are sold per location, Weave and Solutionreach describe tiered plans, and most of the daily work is texting patients and answering the phone.
Intake, access and voice-first tools
Phreesia, Relatient and Hello Patient start from a narrower job: check-in and payments, centralized scheduling, or an AI assistant that takes over texts and calls for scheduling, intake and recall. Each one fits a team that already knows which single step it wants fixed first.
Scheduling-led and CRM-based options
Doctena and NexHealth center on online booking and synchronization with the practice system, while Salesforce Health Cloud is a configurable CRM with healthcare modules. These suit buyers who care more about the agenda or the build-your-own route than about a packaged AI agent.
Facts at a glance
| Tool | Publisher | Based in | Access |
|---|---|---|---|
| Artera | Not stated on the vendor pages | Not stated on the vendor pages | Paid |
| Luma Health | Not stated on the vendor pages | Not stated on the vendor pages | Paid |
| Phreesia | Phreesia, Inc. | Not stated on the vendor pages | Paid |
| Relatient (Dash by Relatient) | Not stated on the vendor pages | United States | Paid + API |
| Notable | Not stated on the vendor pages | United States | Paid |
| Weave | Weave Communications, Inc. | United States | Paid |
| Doctena | Doctena S.A. | Luxembourg | Paid |
| Solutionreach | Solutionreach, Inc. | Not stated on the vendor pages | Paid |
| Hello Patient | Not stated on the vendor pages | Not stated on the vendor pages | Paid |
| Salesforce Health Cloud | Not stated on the vendor pages | Not stated on the vendor pages | Paid + API |
| Curogram | Curogram, Inc. | United States | Paid |
| NexHealth | Not stated on the vendor pages | Not stated on the vendor pages | Paid |