Tool profile
Greetly: cost, fit and limits
Greetly is a digital receptionist and visitor check-in service made by Greetly Software Inc. that runs a separate sign-in flow for each visitor type, notifies hosts through chat, SMS or voice, and keeps a searchable log for offices.
What to know first
Greetly publishes two plans as of November 2026, Essential at $99 a month and Pro at $159 a month, both billed yearly, and both allow unlimited users and check-ins. Hosts can be alerted in Slack, Teams, Google Chat, email, SMS or voice, and visitors can sign NDAs. The footer says it is powered by OfficeSpace, but no AI feature is named for the visitor product itself.
Greetly at a glance
| Maker | Greetly Software Inc., Not stated on the vendor pages |
|---|---|
| Free plan | No |
| Entry price | $99 per month, billed yearly (Essential) |
| API access | Yes |
| Category | Best AI Visitor Management Software in 2026, rank 2 of 13 |
| Website | greetly.com |
Who Greetly is best for
Single offices with a flat budget
Two published yearly prices and unlimited check-ins make Greetly easy to forecast for an office that does not want per-visit surprises.
Companies that need EU or US hosting by choice
The trust center says the customer chooses EU or North America hosting, which helps a European office keep visitor logs in-region.
Firms that use Okta or Azure AD
SAML 2.0 single sign-on with Okta or Azure AD and directory sync with Azure AD and Google Workspace are listed on the feature pages.
Greetly plans and pricing
| Plan | Price | What it includes |
|---|---|---|
| Essential | $99 per month, billed yearly | For smaller organizations or offices with basic visitor check-in needs; the card lists unlimited users and unlimited check-ins at the entry price. |
| Pro | $159 per month, billed yearly | Everything in Essential, plus visitor badge features aimed at multi-location workplaces; users and check-ins stay unlimited as on the lower plan. |
| Custom or enterprise terms | Not published | The plans page lists only Essential and Pro, so any larger arrangement would have to be raised with the vendor. |
Checked November 2026.
What Greetly does
- Host notifications
- Greetly alerts the host through Slack, Microsoft Teams, Google Chat, email, SMS or a voice call, so a visitor is announced where the host actually looks.
- Directory sync
- Syncing with Azure AD and Google Workspace matches arriving visitors to the right employee without maintaining a second host list, so leavers and new joiners follow the directory the company already keeps.
- NDAs and signatures
- Visitors can sign non-disclosure agreements and other documents digitally at check-in, and the signed records join the visitor log, which saves a receptionist from handling paper at the desk.
- Pre-registration and badges
- Pre-registration, badge printing and touchless QR check-in are listed together, which covers invited guests and walk-ins in a single flow with a printed or digital pass at the end.
- Logs and dashboard
- Visitor logs and reporting come with a real-time dashboard, which a front-desk lead can open to see who is in the building and which host is expecting whom right now.
How Greetly handles your data
The trust center states that the customer chooses EU or North America hosting, that admins set visitor log deletion policies and that purges can be requested at any time. GDPR and CCPA compliance are stated, but no certification body or audit report is named on the pages opened. The terms page names Greetly, Inc. as the provider while the privacy policy names Greetly Software Inc. Whether customer data trains any model was not stated.
Where Greetly falls short in practice
- Only two plans. With just Essential and Pro published, an organization needing something between them or beyond them has no price to compare, and any larger arrangement has to start with a conversation.
- Yearly billing only. Prices appear at a billed-yearly rate and no monthly-only option is shown, so a short pilot may need to be arranged with the vendor, and a mid-year exit is not described on the plans page.
- No certification named. The trust center cites GDPR and CCPA compliance but names no auditor or report, which may not satisfy a security questionnaire that asks for SOC 2 or ISO 27001.
Works with
Alternatives to Greetly
Greetly: common questions
How much does Greetly cost?
Greetly publishes two prices as of November 2026: Essential at $99 a month and Pro at $159 a month, each billed yearly. Both include unlimited users and check-ins. Pro adds visitor badge features aimed at multi-location workplaces. No enterprise price is published.
Can Greetly store data in the EU?
Yes, according to its trust center, which says the customer chooses between EU and North America hosting. The pages opened do not name the cloud provider or the data center locations, so ask which region applies to your account before you onboard.
Does Greetly use AI?
No AI feature is named for the visitor product. The site footer says Greetly is powered by OfficeSpace and calls that company an AI workplace management platform, but that line describes OfficeSpace, not a Greetly capability. Ask the vendor directly if AI matters to your decision.
Which chat tools can Greetly notify?
Hosts can be notified through Slack, Microsoft Teams, Google Chat, email, SMS or a voice call. Directory sync with Azure AD and Google Workspace matches the visitor to the host, and Zapier is listed for connecting other tools. Voice calls suit hosts who are away from a screen.
Does Greetly support single sign-on?
Yes. The feature pages list SAML 2.0 single sign-on through Okta or Azure AD. Which of the two plans includes it was not separated on the pages we read, so confirm that with the vendor if SSO is a requirement.