Category
AI telehealth software: what they are and who makes them
solo and small practice video, clinic systems with video built in, communication hubs, health system and hospital platforms: VSee, Jane, Spruce through Amwell.
Types of AI telehealth software
Solo and small practice video
Free or per-provider tools built around a virtual waiting room, intake and consent. VSee and Doxy.me are the clearest examples. They suit a clinician who already keeps notes elsewhere, and AI note drafting, where it exists, is a higher-tier extra rather than part of the base plan.
Clinic systems with video built in
Booking, charting and billing with telehealth included in the plan. Jane, Healthie, samedi and Semble belong here. The video is one module among several, and the AI parts, such as scribes or voice phone assistants, are usually sold as add-ons with their own fee.
Communication hubs
Phone, text, fax and video visits handled in one shared inbox or bundle. Spruce and Updox work this way. They fit practices that already own an EHR and want patient contact in one place, with AI limited to transcription at Spruce and none named at Updox.
Health system and hospital platforms
Quote-only programs for virtual nursing, patient observation, tele-ICU, specialist access and employer care. Caregility, Teladoc Health and Amwell sell at this scale, often with room hardware or the vendor's own clinicians, and none of the three publishes a price for these products.
Facts at a glance
| Tool | Publisher | Based in | Access |
|---|---|---|---|
| VSee | VSee Lab, Inc. | United States | Free tier |
| Jane | Jane Software Inc. | Canada | Paid |
| Spruce | Spruce Health Inc | Not stated on the vendor pages | Trial + API |
| Healthie | Healthie Inc. | Not stated on the vendor pages | Paid |
| Doxy.me | Doxy.me Inc. | Not stated on the vendor pages | Free tier |
| samedi | samedi GmbH | Germany | Paid |
| Semble | Semble Technology Limited | United Kingdom | Paid |
| Updox | Updox LLC | United States | Paid |
| Caregility | Caregility dba Caregility | Not stated on the vendor pages | Paid |
| Teladoc Health | Teladoc Health, Inc. | United States | Paid |
| Amwell | American Well Corporation | Not stated on the vendor pages | Paid |
