Category
AI call tracking software: what they are and who makes them
marketing attribution platforms, call analysis and ai scoring tools, enterprise and regional suites, call routing and pay-per-call platforms: CallRail, CallTrackingMetrics (CTM), Convirza through Delacon.
Types of AI call tracking software
Marketing attribution platforms
CallRail, WhatConverts and Mediahawk center on source reporting for calls, forms and chats, with tiers that add features step by step. They suit agencies and local-service firms that need to prove which campaign rang the phone, and they print most of their prices, with AI as a higher tier or not named at all in the pages we read.
Call analysis and AI scoring tools
Convirza, Nimbata and Invoca put scoring, intent detection and conversation insight at the core. They fit teams that review call quality, check booking intent and want AI to read every call rather than a sampled few. Prices are mostly by quote or by usage.
Enterprise and regional suites
Infinity, iovox, Delacon and WildJar sell by volume or by quote and add regional hosting or offline media tracking. They fit larger or non-US buyers, and prices are often shown only by quote, or in local currency such as pounds or Australian dollars.
Call routing and pay-per-call platforms
Ringba and AvidTrak lean to routing and cost control. Ringba adds real-time bidding for call buyers, while AvidTrak offers a very low entry price with an AI receptionist for small businesses that mostly need numbers and recordings. Both bill usage per minute on top of the monthly fee.
Facts at a glance
| Tool | Publisher | Based in | Access |
|---|---|---|---|
| CallRail | CallRail, LLC | United States | Trial + API |
| CallTrackingMetrics (CTM) | CallTrackingMetrics, LLC | United States | Paid + API |
| Convirza | Convirza, Inc. | United States | Free tier + API |
| Invoca | Invoca, Inc. | Not stated on the vendor pages | Paid + API |
| WhatConverts | Icon Digital LLC (entity named in privacy policy) | United States | Paid + API |
| Nimbata | Nimbata, LLC | Not stated on the vendor pages | Trial + API |
| WildJar | WildJar Holdings Pty Ltd | Australia | Paid + API |
| Infinity | Infinity Tracking Limited | United Kingdom | Paid |
| Mediahawk | Mediahawk Ltd (privacy policy spells it Media Hawk limited) | United Kingdom | Paid + API |
| AvidTrak | Media Flint, Inc. (dba AvidTrak) | United States | Trial |
| iovox | iovox Limited | United Kingdom | Paid + API |
| Ringba | Not stated on the vendor pages | Not stated on the vendor pages | Paid |
| Delacon | Delacon Pty Limited (ABN 42 074 596 553) | Australia | Paid |
